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Important resources

Here you will find important resources such as forms, rates and terms for our banking solutions. Please contact us if you require any further information.

Product information and terms

ISDA Disclosure Statements & Annexes

The link below contains the 'ISDA Disclosure Statements and Annexes' documents (together, the "ISDA Dodd-Frank Disclosure") for the following disclosures:

  • General Disclosure Statement
  • Commodities Derivatives Disclosure Annex
  • Credit Derivatives Disclosure Annex
  • Equity Derivatives Disclosure Annex
  • FX Disclosure Annex
  • Interest Rate Derivatives Disclosure Annex.

Latest ISDA disclosures can be found on the ISDA website.

If you have any questions relating to the ISDA disclosures please do not hesitate to email us.

Swap disclosures

Australia and New Zealand Banking Group Limited is registered as a non-US swap dealer with the Commodity Futures Trading Commission (“CFTC”) a US regulator. As a swap dealer, ANZ is required to make certain disclosures to its counterparties prior to entering to a swap.

CFTC regulation 23.431 requires that ANZ make certain disclosures in a manner reasonably designed to allow our counterparty to assess the material characteristics of the particular swap, which shall include the material economic terms of the swap. The material economic terms that would generally apply to certain types of transactions are set out below:

Asset Swap (PDF 28kB)

Bullion Option MET (PDF 68kB)

Bullion Swap MET (PDF 28kB)

Commodity Option (PDF 44kB)

Cross Currency Swap (PDF 36kB)

Deliverable FX Forward (PDF 24kB)

Deliverable FX Option (PDF 28kB)

Deliverable FX Swap (PDF 36kB)

Inflation Swap (PDF 28kB)

Interest Rate Swap (PDF 28kB)

Non Deliverable Forward (PDF 24kB)

Swaption (PDF 56kB)

 

Merchant Terms and Conditions (PDF 346kB)

Have a maintenance request?

Please submit any maintenance requests using the form below.

Maintenance requests include:

  • Managing or changing details on an existing ANZ merchant account
  • Transaction enquiries
  • Adding AMEX or Diners details to a merchant account
  • Returning terminals or closing a merchant account

ANZ Merchant Maintenance Form (PDF 1.4MB)

To view this form, open it in Internet Explorer. Or right click and 'save link as' to download in Chrome. 

Contact details 

Maintenance requests, call 1300 306 269, 8am-7pm (AEST) Monday to Friday 

Resolution of payments/technical issues, call 1800 039 025 (24 hours/7 days)

Speak to us about our banking solutions

 

If you're an existing customer
speak to your ANZ Relationship Manager
or Account Manager


For general enquiries 
from within Australia

Call 1300 883 798

 


For general enquiries
from overseas

Call +61 3 9601 1260

 

View our full set of relevant disclosures

For the latest forms, rates and terms for our banking solutions, please visit important resources.