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Australia Retail

Australia is ANZ’s largest market. The division serves around five million Retail customers through our extensive network of branches, ATMs and leading online and mobile banking applications, as well as innovative digital solutions.


Led by Maile Carnegie

Group Executive, Australia Retail

Australia Leadership Team

Kath Bray

Managing Director, Customer Engagement

Astrud Burgess

Group Chief Marketing Officer

Peter Dalton

Managing Director Design & Delivery, ANZx

Louise Higgins

Managing Director Suncorp Integration & General Manager Strategic Delivery

Mohamed Khalil

Head of Financial Wellbeing (FWB), Research & Design

Christine Linden

General Manager, Customer Migration

Shannon McMahon

Managing Director Home Loans

Sweta Mehra

Managing Director, Everyday Banking

Dan O'Neill

Portfolio Lead Customer Service Operations

Campbell Wright

Portfolio Owner Customer Resolution & Remediation

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