Please ensure that your mobile phone has reception. If your phone is out of range of the mobile network, then it won't be able to receive the SMS.
You can request for a new SMS to be sent by clicking on the 'Generate New Code' button. Try this if you have not received an SMS within five to ten minutes or have not entered your verification code within 15 minutes of requesting it.
The last four digits of the mobile number recorded in our system will be displayed on screen. Please contact the Customer Service Centre for assistance if these digits are incorrect, or if they are correct and you still do not receive an SMS.