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The following information applies to activating your ANZ corporate online account. If you use ANZ for your personal banking, you may be contacted for other reasons using the details registered with your personal banking accounts.

ANZ will not charge you a fee for receiving an SMS.  However, your mobile service provider may charge you a fee to receive an SMS.  Any such charges are your sole responsibility and any matters regarding these charges should be raised with your mobile service provider.

Please ensure that your mobile phone has reception. If your phone is out of range of the mobile network, then it won't be able to receive the SMS.

You can request for a new SMS to be sent by clicking on the 'Generate New Code' button. Try this if you have not received an SMS within five to ten minutes or have not entered your verification code within 15 minutes of requesting it.

The last four digits of the mobile number recorded in our system will be displayed on screen. Please contact the Customer Service Centre for assistance if these digits are incorrect, or if they are correct and you still do not receive an SMS.