Identity theft is a crime whereby someone obtains some of your personal details (such as date of birth, personal security questions and answers) in order to impersonate you. This personal information might be used to reset your password/PIN or fraudulently gain access to online platforms that you have been given access to on behalf of your company. To protect your identity, please be aware of the following:
- Do not write down personal identity security information such as security questions and answers (i.e. What was the first school you went to?).
- Do not provide personal information to anyone who has called or emailed you without your request.
- Personal information you provide on social media sites can be used to commit identity theft and commit fraud.
- ANZ will require you to answer some personal security information when you call us. We will need this to ensure we can verify your identity over the telephone. Make sure that no one can overhear your security answers.