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Online resources

Find support resources for your ANZ Digital Services, including links to ANZ Digital Services HelpStatus PageSecurity and how to provide feedback.

ANZ Digital Services Support

ANZ Digital Services Help - providing self-help, step-by-step instructions, instructional videos, and knowledge-based content for ANZ's Digital Services.

ANZ Digital Services Status Page - providing up to date information on the status of ANZ Digital Services, including scheduled system maintenance and known outages.


To protect your ANZ Fileactive files, download the current public PGP key. Contact your organisation’s technical support or ERP administrator for assistance updating your ERP system with the current PGP key.

ANZ Fileactive PGP key

The current PGP key is valid until 17 November 2027
Version: SecureBlackbox 20
File Type: .pub
File Size: 2KB

Download PGP key

ANZ Transactive – Global guides via our Youtube channel

ANZ Transactive Trade

ANZ Transactive is our electronic banking portal that allows you to manage your trade finance solutions online across all jurisdictions where ANZ operates, including cash management across the Pacific, Japan, and Laos.

For the latest Transactive Trade guides, including, Getting Started, Administration, Reports, Mail Messages, and Notifications, please refer to Transactive Trade in ANZ Digital Services Help.

Platform access

Access your digital banking platforms at ANZ Digital Services.



Security device user guide

For more information about staying safe online, visit Online security.



We’re building you an even better online feedback experience.

In the meantime, please leave your feedback on ANZ Digital Services Help.


Contact us

If you need any further assistance, please contact your ANZ Customer Service Centre.