Get on top of your money with the new ANZ App
Find support resources for your ANZ Digital Services, including links to ANZ Digital Services Help, Status Page, Security and how to provide feedback.
ANZ Digital Services Support
ANZ Digital Services Help - providing self-help, step-by-step instructions, instructional videos, and knowledge-based content for ANZ's Digital Services.
ANZ Digital Services Status Page - providing up to date information on the status of ANZ Digital Services, including scheduled system maintenance and known outages.
To protect your ANZ Fileactive files, download the current public PGP key. Contact your organisation’s technical support or ERP administrator for assistance updating your ERP system with the current PGP key.
ANZ Fileactive PGP key
The current PGP key is valid until 17 November 2027
Version: SecureBlackbox 20
File Type: .pub
File Size: 2KB
ANZ Transactive - Global guides via our Youtube channel
MT199 registration templates:
- ANZ Transactive - Global MT199 New Registration Template (PDF)
- ANZ Transactive - Global MT199 Registration Maintenance Template (PDF)
ANZ Transactive Trade
This digital channel offers trade in all jurisdictions where ANZ operates, including cash management across the Pacific, Indonesia, Japan, Myanmar and Thailand.
For the latest Trade guides, including, Getting Started, Administration, Reports, Mail Messages, and Notifications, please refer to Transactive Trade in ANZ Digital Services Help.
ANZ Transactive - Cash Asia
ANZ Transactive - Cash Asia - Creating Payments (PDF 3MB)
ANZ Transactive - Cash Asia - Authorising Payments (PDF 2MB)
ANZ Transactive - Cash Asia - System Requirements (PDF)
Customer guide for PayNow (PDF 3MB)
PayNow registration & de-registration form (XLSX)
ANZ Cashactive Control and Virtual
ANZ Cashactive Control - User Guide (PDF)
ANZ Cashactive Control and Virtual - File Format Guide (PDF 2MB)
ANZ Liquidity Management
ANZ Liquidity Management User Guide (PDF 6MB)
Access your digital banking platforms at ANZ Digital Services.
For more information about staying safe online, visit Online security.
We’re building you an even better online feedback experience.
In the meantime, please leave your feedback on ANZ Digital Services Help.
If you need any further assistance, please contact your ANZ Customer Service Centre.