2018 Sustainability Targets

Each year we set public sustainability targets and a corresponding Group-wide program of work to support the delivery of our business strategy and respond to our most material sustainability issues.

Progress against our targets is reviewed by the Responsible Business Committee, and twice a year by the Board Ethics, Environment, Social and Governance Committee. Performance against our 2019 targets, many of which are aligned with the United Nations Sustainable Development Goals, are outlined below. More detail will be available in our 2019 Sustainability Review available at anz.com/cs in December.

2019 SUSTAINABILITY TARGETS PERFORMANCE

This year we have achieved or made good progress against the majority of our targets.

	32%	ACHIEVED
	63%	PARTIALLY ACHIEVED OR IN PROGRESS
	5%	DID NOT ACHIEVE

ANZ is committed to the United Nations’ Sustainable Development Goals (SDGs) and our Framework, together with public targets that we set annually, support 10 of the 17 SDGs:

FINANCIAL WELLBEING
TARGETS	PROGRESS	COMMENTARY	RELEVANT SUSTAINABLE DEVELOPMENT GOALS
Help enable social and economic participation of 1 million people by 2020 through our initiatives to support nancial wellbeing, including our nancial inclusion, employment and community programs, and targeted banking products and services for small business and retail customers. ¹		More than 889,000 people have been reached through our nancial wellbeing programs, and targeted banking products and services for small business and retail customers
Build an engaged, diverse and inclusive workforce by: - increasing the representation of Women in Leadership by 3% to 34.1% by 2020;		Group-wide representation of Women in Leadership has increased to 32% (up from 31.1% as at September 2017).
- maintaining an organisation inclusiveness score of at least 93% in 2019;		Organisation inclusiveness is steady at 93%.
- recruiting>1,000 people from under-represented groups including Indigenous Australians, people with disability and refugees; and		Since 2016, we have recruited 510 people from under-represented groups.
- improving employee engagement by 6% to 80% by 2020 (against 2016 baseline score of 74%).		Employee engagement decreased from FY16 by 1% to 73%.
Increase employee volunteering participation rate in 2019 to 30%.		Across the Group employee volunteering participation increased to 34.6% in 2019.

Refer to the 2019 Sustainability Review for methodology (to be released in December).