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Chances are if you have strolled down the supermarket cereal aisle recently you will have seen shelves stacked with boxes of Carman’s muesli.

Established in 1992 by Carolyn Creswell with a modest $1,000, Carman’s is now a leader in breakfast and nutritious snacks, exporting to 35 countries.

Using our international footprint we have helped connect Carman’s to new markets, particularly in Asia, where there is an abundance of opportunity for Westernised products.

“ANZ’s presence in Asia gives you introductions you would not have otherwise because of their connections. It is really impressive for an Australian bank to have that presence,” says Carolyn.

Having had a banking relationship for more than 10 years, the journey for ANZ and Carman’s is centred on honesty, transparency and integrity, identifying the ways in which each partner can support the other.

Carolyn views Carman’s relationship with ANZ similar to any other partnership.

“ANZ is a partner with us – the reality is ANZ is trying to make our business better. If our business is better, we are going to do more business with ANZ. We are all in this together.”

There is much ANZ can learn from Carman’s success, particularly given Carolyn puts that success down to a focus on the customer and having an engaged and passionate workforce – both central elements of ANZ’s own strategy.

Image: Carolyn Creswell

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