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Helping customers move ahead

ANZ Insights

2023-05-04 04:30

ANZ Institutional has continued to help its customers transition toward the future in the first half of bank year, posting impressive digital and sustainability metrics.

ANZ’s interim result showed strong growth in usage of the bank’s digital banking offerings as the group continues to invest in its payment-processing capabilities. New Payments Platform agency payments at ANZ grew 31 per cent year on year, while platform cash-management accounts grew 32 per cent year on year.

The bank also continued to help its customer move toward net-zero carbon, participating in 56 green, social, sustainability and sustainability-linked deals in the half, with a total deal value of $A75 billion.

ANZ Group Executive, Institutional, Mark Whelan said the performance reflects the value of focus, diversification and simplification in the business.

“We know we can’t be complacent and must remain focused,” he said. “Market conditions for the rest of this financial year may be less favourable as some of the tailwinds we’ve experienced recently fade.

“But the benefit of running a lean, focused and secure business is we can face into these challenging times and continue to support our customers from a position of strength.”


CEO Shayne Elliott told ANZ bluenotes the bank’s four core businesses, including Institutional, all contributed to the result in a positive way.

In the six months to end March, ANZ Institutional recorded a 23 per cent rise in revenue compared to the previous half. Year on year revenue lifted 35 per cent. A strong performance from the bank’s international division helped drive the result.

As a broader group, ANZ posted a cash profit from continuing operations of $A3,821 million, up 12 per cent when compared with the previous half.

In March, ANZ Institutional maintained its place as the leading bank in the region, after being named number one for overall relationship quality for the sixth-consecutive year.

The 2022 Coalition Greenwich Asian Large Corporate Banking study named ANZ the overall relationship quality leader in Asia. The bank also took out the top position in Singapore, China and Hong Kong, the latter two also for the sixth-straight time.

In December, the bank was recognised for its leading customer support across capital markets, named the number-one bond house in Australia for the 13th consecutive year.

The recognition came among more than a dozen individual honours in the 2022 KangaNews awards, including Australian credit house of the year and Australian sustainability debt house of the year.

Helping customers move ahead
Staff Writer
ANZ Insights


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