Contact us
Below you will find all the ways you can get into contact with ANZ in India.
Australia and New Zealand Banking Group Limited
Mumbai Branch
2101, 21st Floor, Altimus,
Pandurang Budhkar Marg,
Worli, Mumbai - 400018,
Maharashtra, India
Tel: + 91 22 4112 0000
Gurugram Branch
Level 19, One Horizon Center, Golf Course Road, DLF Phase–5
Sector 43, Gurugram - 122002, India
Tel: + 91 124 6627400
Bengaluru Branch
Hoysala Corpus, 1st Floor
Nandi Cross, NH-7, Devanahalli
Bengaluru, Karnataka 562110
Tel: + 91 80 6791 2800
Email : anz-india@anz.com
For all account-related enquiries, complaints/grievances
Please call us on the phone numbers below to speak to us regarding your enquiry.
You may also complete the ANZ Complaint Form (PDF), and send it to us by email or post.
Phone: +91 22 41120235 / Local Toll free: 0008006101008 / Overseas number: +65 6637 7671
E-mail: IN.Clientservices@anz.com
For unresolved queries/grievance re-dressal
To escalate unresolved complaints or if you are not entirely satisfied with the redressal provided, please contact our Nodal Officer.
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Key Policies
- ANZ India Deposit Policy (PDF)
- ANZ India Cheque Collection Policy (PDF)
- ANZ India Customer Grievance Redressal Compensation Policy (PDF)
- ANZ India Fair practise code for depositors external (PDF)
- ANZ India Citizen Charter (PDF)
- The Reserve Bank - Integrated Ombudsman Scheme 2021 (PDF)
- ANZ India Fair Practice code for lenders (PDF)
- Statutory Auditor Appointment Policy (PDF)
- Gold Scheme external 2021 (PDF)
- Customer Education Literature (PDF)
- FAQs on IRACP (PDF)
- Annexure to FAQs on IRACP (PDF)
- Protected Disclosure Scheme April 2022 (PDF)
- India Corporate Responsibility Charter (PDF)
Public Information