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Outlook 2023: a digital awakening

Managing Director, Transaction Banking, ANZ

2022-12-21 00:00

The year 2023 will be all about realising the benefits of digitisation.

The New Year looms as one where the digitisation of transaction banking will continue to accelerate.

In this market, innovation will be rewarded - particularly around payments, supply chains and the digitisation of manual processes.


In 2022, the use of cash and cheques again declined as the consumer preference for digital payments grew. This will only accelerate in 2023, and the ongoing response from treasurers will be interesting to observe.

The conversation around digital currencies, including stablecoin, will continue to grow in 2023, irrespective of broader developments in cryptocurrency. Exploring digital asset capability will be an increasing focus for many, including us here at ANZ.

I am looking forward to more exciting developments in this space and the wider digital-asset ecosystem.

Cybersecurity will continue to be an increased focus for many in the New Year, particularly on the back of some high-profile developments in 2022. Preparedness will remain a key priority for many businesses, particularly as the shift to digital exposes more elements to cyber risk.

The continued uncertainty in geopolitical and economic conditions reinforce the need for quality guidance, advice and insights on best managing cross-border activities in 2023. This will be of paramount importance in the year ahead.

At ANZ, we are continuing to invest where we need to and build on our strengths – and are encouraged by our customers doing the same.

Innovation and delivery of new capability in real time payments, client management and virtual accounts and supply chain finance will be a focus for both ANZ and our customers in 2023.


The economic and geopolitical factors that have shaped an unprecedented period for business around the world are not going anywhere soon. 

As 2023 looms, large organisations face a cocktail of influences impacting the way they do business: rapid digitisation, shifting supply chains, geopolitical uncertainty, and the ongoing impacts of the COVID-19 pandemic. 

At ANZ Institutional, we know our customers are looking to position themselves to take advantage of these forces. 

As part of our Outlook 2023 series, we’re asking our subject-matter experts to provide insights into a range of complex areas from across more than 30 markets – helping you better understand how you can prepare for the New Year. We’ll be sharing the responses with you over the coming weeks.


Lisa Vasic is Managing Director, Transaction Banking at ANZ

Outlook 2023: a digital awakening
Lisa Vasic
Managing Director, Transaction Banking, ANZ


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