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Changes to ANZ rates, fees and agreements

ANZ Disclosure - Incorrect Personal Loan Monthly Loan Administration Charges refund

ANZ wishes to advise its customers that refunds are available for incorrect Personal Loan Monthly Loan Administration Charges charged for the 2011 – 2016 period.

Contact us to find out if you are entitled to a refund. An ANZ representative will be able to confirm if you are entitled to a refund.

To claim a refund, claimant(s) will need to comply with ANZ’s Customer Identification Checklist (PDF 1079kB). The average refund amount is approximately $10.00.

If you have any questions, please do not hesitate to contact us on 132 411 (local), +679 321 3000 (overseas), or visit an ANZ branch.

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