skip to log on skip to main content

Financial hardship assistance

For ANZ Fiji customers 

If you're experiencing unexpected financial hardship, you’re not alone

Life is unpredictable and things don’t always go the way you plan. Unexpected financial hardship can happen to anyone and for many different reasons such as being affected by a natural disaster, losing your job, being unable to work for medical reasons or a relationship breakdown.

At ANZ, we understand that experiencing unexpected financial difficulties can be overwhelming. Here you’ll find information about ways we may be able to provide financial hardship assistance, to help you through difficult times.

Am I in financial hardship?

Unexpected financial hardship can affect people in different ways. We may be able to provide you with hardship assistance depending on your circumstances.

Do any of these apply to you?

Have you recently experienced an unforeseen significant event that affects your finances?

  • Has a natural disaster affected your income or household situation?
  • Have you lost your job recently?
  • Have you recently experienced a reduction in income?
  • Have you suffered an illness or injury that has affected your ability to earn?
  • Has a relationship breakdown made it difficult for you to meet your financial commitments?

If you have answered yes to any of these situations, we may be able to assist. Find out more about the possible assistance available to you.

If none of these situations apply to you, but you are still having financial difficulties, ANZ may still be able to help. With a free A-Z Financial Review, an experienced Personal Banker can talk to you about your situation and give you information about options that may help you get your finances back on track.

To book a free A-Z Financial Review, simply call 132 411 (local) or +679 321 3000 (overseas) or come into any ANZ branch.

Everyone’s different. If you’re experiencing unexpected hardship, we’ll work with you to understand your individual circumstances and the best way for us to assist.

We’re here to help

Simply contact our team

Contact us

132 411 (local)

+679 321 3000 (overseas)


(24 hours, 7 days)

Visit a branch

Find a branch.