Transfer funds overseas

Transferring money overseas is just one feature of International Services. Before transferring money overseas, please remember:

  • You will require the details of the overseas bank account including details of the bank that will receive the funds.
  • You may also need the address of the recipient.
  • To ensure the balance of your Pay Anyone daily limit is adequate to cover the total cost of the transfer.
  • A transfer issuing fee applies when transferring funds overseas.
Step 1 - Navigate to "Transfer funds overseas"
  • Go to the "Payments" menu
  • Select "International Services"
  • Select "Transfer Funds Overseas"
Step 2 - Select an account to make your transfer from
  • Only your eligible accounts will be displayed
  • Select the account you wish to transfer money from
Step 3 - Select a payee to transfer to
Choose one of two options:
Option 1 - Select an existing beneficiary

If you have previously made an international transfer and saved the beneficiary’s details, they will be displayed and available for you to choose from.

  • Select the beneficiary you wish to make a transfer to
Option 2 - Select "New payee"
Step 4 - Enter your transfer details
  • Select the “Transfer currency”. Only currencies that can be processed by ANZ Internet Banking to transfer funds to the destination country will be listed.
  • Enter a “Transfer amount” and choose how you want to view the transfer details by selecting “AUD” or your chosen foreign currency
  • Select "Get rate"

The "Exchange details" section displays the “Total” amount, including transfer fee charged and displayed in your nominated currency.

Note:  Please be advised that overseas banks may charge fees for processing this transfer which may be deducted from the amount you are sending

ANZ Internet Banking for Business transfer amount limit

ANZ Internet Banking for Business customers please note, the maximum amount that can be transferred overseas is $150,000 even if the daily limit amount assigned to your profile is higher than this

Step 5 - Accept the "Terms and conditions"

We cannot process your transaction if you do not accept the terms and conditions. 

Step 6 - Enter your full business or residential address
  • You must enter your residential address (no P.O. boxes please) to comply with the anti-money laundering, counter-terrorism financing or economic or trade sanctions laws or regulations.
  • Check you have completed all the information correctly
Step 7 - Select the "Purpose of transfer"

Select the purpose of your transfer.

Step 8 - Enter the "Recipient details"
  • If you are making a transfer to Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan or Saudi Arabia you will need to enter the beneficiary’s address
Step 9 - Enter a "Message to the recipient"

Enter your message to the recipient

Step 10 - Select “Review details”

Note: if the expiry timer is on, it indicates how much time you have left to submit the transfer. You have 10 minutes to accept the rate displayed. Once the rate expires, a "Get rate" button will display in the “Enter your transfer details” section. You can't continue with your transfer if you do not get a new rate.

Step 11 - Select "Confirm"

This will complete the transfer and a confirmation message will display. Select "Back" and make any updates if required. 

Note: if the expiry timer is on, it indicates how much time you have left to submit the transaction.

ANZ Internet Banking for Business operators can select "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Please note ANZ Internet Banking for Business Authorisers/Administrators must authorise the transaction on the same day the transfer is lodged, otherwise the transfer will be expired and will need to be re-submitted. 

Step 12 - Transfer lodged
  • Your Lodgement Receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate, and sufficient available funds being in the account from which the transfer is to be paid.
  • Please make a note of the Receipt number and Lodgement number for your own records.

Note: transferring funds overseas may take 2 to 4 business days before it is available to the beneficiary’s account depending on when ANZ accepted your instructions and whether a third party correspondent is involved.

Need more help?

 

Use our frequently asked questions to find out more about transferring funds overseas.

Getting started

What information do I need to transfer funds overseas?
  • Destination country: the country you will be transferring funds to
  • Beneficiary bank details:
  • Beneficiary personal details: for some destination countries, the address of the beneficiary (recipient) or identification details will be mandatory.
What if my country doesn't appear in the drop down list?

ANZ Internet Banking and ANZ Internet Banking for Business only allow international money transfers to specific countries. Contact us if you want to make an International Money Transfer to a country not shown in the destination country list or visit your nearest ANZ branch.

What are the specific requirements for different countries?

Destination countries often have extra information requirements when transferring funds. The fields required to be filled-in will differ depending on the country you have chosen.

  • Vietnam requires the passport or citizen card number of the recipient.
  • Some countries require the beneficiary/recipient address (Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan, Saudi Arabia).
  • For payments to South Africa and Bangladesh, beneficiary needs to contact their Bank to claim funds without which funds will not be credited to their account.
  • For payments to China, beneficiary should not be an individual where the purpose of payment relates to trade.
  • For the following countries, IBAN is mandatory : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Polynesia, Germany, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Macedonia, Mauritius, Monaco, Montenegro, Netherlands, New Caledonia, Norway, Pakistan, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Arab Emirates.

SWIFT/BIC codes, Branch numbers, IBANs and Account numbers

What is the SWIFT/BIC code?

SWIFT stands for Society for Worldwide Interbank Financial Telecommunication and BIC stands for Bank Identifier Code. Together they make up the 8-11 character identification code of a bank or financial institution.

  • When sending a payment overseas the SWIFT/BIC code helps us identify the receiving (beneficiary) bank or financial institution (it is not obligatory but we strongly recommend you to include it).
  • Please make sure that you use an active SWIFT/BIC code.
  • ANZ Australia's SWIFT/BIC code is ANZBAU3M.

If you require assistance or information on Swift/BIC code formats please call the ANZ International Services team toll free on 1800 681 683 (International callers: +61 3 9277 2499).

How do I obtain a SWIFT/BIC code?

A SWIFT/BIC code may be obtained by one of the following ways:

  • Contact your beneficiary,their bank or refer to their website
  • Look up on the SWIFT website
    • You can search for the SWIFT/BIC code by entering the Institution name, City and Country.
What is a Branch number?
How do I obtain a Branch number?

A Branch number may be obtained by contacting your beneficiary or their bank.

What is an IBAN?
How do I obtain an IBAN?

An IBAN may be obtained by contacting your beneficiary or their bank. 

What is an Account number?

Making payments

Why is the local currency of the destination country I am sending to not displayed?  
  • ANZ may not deal with the local currency. You can try an alternative currency offered for the destination country you have selected.

Note: The beneficiary bank may convert the funds to the local currency or the currency of the beneficiary account that you have transferred to.

Why should I provide my address?

You must provide your residential address (no P.O. Box) to comply with the Australian Transaction Reporting Act, 1988 and Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). 

Can I use Pay Anyone to transfer funds overseas?

No. Pay Anyone cannot be used to transfer funds overseas. Pay Anyone is used to transfer funds to any Australian Financial Institution (bank, building society, credit union) only.

Can I make recurring payments overseas?

No. You cannot request recurring payments to be sent overseas. This is due to fluctuating exchange rates.

Can I future date an overseas funds transfer?

No. You cannot future date an international transfer. This is due to fluctuating exchange rates.

All international payments are processed as immediate payments or transfers.

How much can I transfer overseas?

You can transfer an amount equal to or less than the balance of your daily Pay Anyone limit, including the relevant processing fees.

ANZ Internet Banking for Business customers please note, the maximum amount that can be transferred overseas is $150,000 even if the daily limit amount assigned to your profile is higher than this.

How do I know if my payments are successful?

Whenever you confirm a payment/transfer you'll see a lodgement number and a receipt number. The receipt number confirms that the payment has been submitted successfully.

You can check the status and the receipt number via the "View past payments/transfers" function. For unsuccessful payments, the status will show as "Failed". You can also check the details of the payment to find the reason the payment failed.

Find out more about past payments and transfers:

I have a query about an international payment I've made online - what can I do?

You can check the details of the payment that you have made online: 

Alternatively, you can contact the ANZ International Support Centre team directly on 1800 681 683 for further details. For international callers, the number is +61 3 9277 2499.

Why can’t I get past the first international money transfer page?

There are two possible reasons for this:

  1. Your rate has expired. You’ll need to re-select "Get rate" before you can continue with your transfer.
  2. There was an error with the details you have entered. Once you select “Review details”, we validate all the information you have provided. If there is a problem, we present you with an error at the top of the page. Please scroll to the top of the page and you’ll see an explanation of what needs to be modified before you can select “Review details” again.

Miscellaneous

Where can I view exchange rates?

Daily rates can be viewed under the FX rates of the Travel & foreign exchange page on anz.com. 

Dynamic rates are retrieved and displayed when you are transferring funds overseas through ANZ Internet Banking.

How is the Total of the International Money Transfer calculated?

The Total is the sum of the transfer Amount and Transfer fee. When foreign currency is used, the Amount is the Australian dollar equivalent of the Transfer amount.


Note:  Please be advised that overseas banks may charge fees for processing this transfer which may be deducted from the amount you are sending.

When will the recipient/beneficiary receive the funds?

Once the payment is processed, the transfer should reach the recipient bank within two to four bank business days. It may take longer for the recipient bank to transfer the money into the recipient's bank account. This depends on the recipient bank's policy and system.

Please note, public/bank holidays may delay the funds availability.

What are the fees for transferring overseas?

For the fees involved in transferring money overseas, please visit:

Do I get any discounts on these fees?

Discounts are not available through ANZ Internet Banking.

Important notes
  • The time that it takes for a transfer to be processed to your account will depend on the transfer type. Check your Electronic Banking Conditions of Use for details.
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank.
  • If your enquiry relates to a transfer with a "Status unknown" message, please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • All international payments/transfers requested after 4.30pm Melbourne time or on weekends or a public holiday for the same day transfer, are debited immediately but are processed on the following bank business day.
  • Transfers from an ANZ Credit Card will be treated as a cash advance, a fee may be charged and interest will accrue accordingly.
  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged. This is due to exchange rate fluctuations. If they are not authorised on the same day, they will expire and the transfer request will need to be re-submitted.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Please take note of the following important information about transferring funds overseas.

Currency of transfer
Step 4 - Enter your transfer details and the transfer amount allows you to transfer the amount in foreign currency or in Australian dollars.

Find out about international money transfer fees:

IBAN
IBAN country formats
Important notes about IBANs
Destination country requirements

Destination countries often have extra information requirements for transferring funds. The fields to be filled in will differ depending on the country you have chosen to transfer funds to.

Transferring funds information

When you are transferring funds overseas it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong account receiving funds
  • If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

How long does it take to transfer overseas?

  • Transfers are processed overnight on bank business days
  • The time that it takes for the international payee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 4.30pm Melbourne time on a bank business day are processed on that day.
  • Transfers submitted after 4.30pm Melbourne time or on weekends or public holidays are processed on the next bank business day.

ANZ Internet Banking for Business

  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged
  • If they are not authorised on the same day, they will expire
  • This is due to fluctuating exchange rates.