International money transfer

Transferring money overseas

Before you begin your International Money Transfer you need to make sure you have a few important pieces of information.

  • You’ll need the details of the overseas bank account you’re transfering to, including details of the bank that will receive the funds.
  • You’ll also need the recipient’s address.
  • Before sending funds, remember to make sure your Pay Anyone daily limit is high enough to cover the total cost of the transfer, including fees and charges.
Step 1: Choose an account

Choose an account you’d like to transfer money from.

Your eligible accounts are listed in the account choice section. If you have multiple accounts, you can filter them using the ‘Filter accounts’ field.

Step 2: Choose someone to pay

After choosing an account to transfer from, you can now choose who you'd like to pay.

You can add a new international payee, pay someone you’ve paid before, or update the details of a saved international payee.

Add a new international payee:

To add an international payee, select New Payee. This will open a pop-up window, which will then let you put in your new payee’s details.

You’ll need their country, SWIFT/BIC code, account number/IBAN and account name.

If you want to save this payee for future transfers, select the box next to ‘Save this payee to my international payee list’.

Once you’ve filled out all the required information, select continue to return to your transfer.

Choose an existing payee:

To transfer to one of your existing payees, simply choose their name from your payee list.

If you can’t find the payee you’re after, or you have a lot of saved payees, you can use the search bar to find the one you want.

Step 3: Enter the details of your transfer

Select a currency from the Send dropdown.

The money you’re sending overseas will be sent in the currency you have chosen. The dropdown will only display currencies that can be processed by ANZ Internet Banking.

Select which currency you’d like to use to calculate the amount of money you’re going to send.

This feature makes it easier for you to understand how much you’re sending. It has no effect on the currency selected in the Send dropdown.

Enter your transfer amount.

The transfer amount will be in the currency you selected in the Calculate in section.

Select ‘Get rate’ to calculate your transfer

This rate will stay current for 10 minutes after you select Get rate.

The 'Exchange details' section shows you the total cost of your transfer in AUD, including fees and charges. Please note that overseas banks may charge their own fees for processing your transfer. These fees may be deducted from the amount your are sending.

Note: The maximum amount that can be transferred overseas by ANZ Banking for Business is $150,000 (AUD), even if your profile’s daily limit amount is higher.

Step 4: Accept the terms and conditions

We can’t process your transfer if you don’t accept the terms and conditions.

Step 5: Check payer address details

Check the address details listed in the payer section. The details listed in this section are for the owner of the account you’re transferring from.

You must confirm that the address in this section is correct and up to date before completing a transaction. You need to do this to comply with the anti-money laundering and counter-terrorism financing laws and regulations, as well as any economic or trade sanctions.

If you need to update this address, you can do so online, however the change can take up to five bank business days, so we suggest using this method for transfers that aren’t urgent. If you need to make an urgent transfer, you can change your address by giving us a call on 13 33 50 (or +61 3 9683 8833 from overseas). For more information about changing a personal address click here for information about changing a business address click here.

If you’re an ANZ Banking for Business customer, you can give us a call on 1800 269 242 between 8:00am and 8:00pm (AEST/AEDT) Monday to Friday (or +61 3 8699 6906 from overseas).

Step 6: Verify your address

We can’t process your transfer if you don’t verify that your address details are correct and up to date.

Step 7: Enter recipient’s details

Enter the payee’s street address, city, state (if applicable) and postcode.

Please don’t copy and paste from your clipboard because it can cause an error when you complete your payment. If this happens you’ll need to clear the address details and type them in again manually.

Step 8: Enter a message to the recipient

You can write a personal message to the recipient of your transfer.

Step 9: Continue with your transfer

Select Continue to complete the transfer and proceed to the confirmation page.

Note: When you enter your transfer details and select Get Rate, you then have 10 minutes to complete your transfer. If the timer runs out, you’ll need to select Get Rate again to continue your transaction.

Step 10: Confirm the transfer

You can check the details of your transfer here and if you made a mistake, or you’d like to change something, you can select Back and make the required changes.

Note: The rate timer is still active at this point so make sure you confirm your transfer within the 10 minutes provided when you select Get Rate.

ANZ Internet Banking for Business operators can select “Request authorisation” to submit the transfer to the relevant Authoriser or Adminstrator for approval.

Transaction authorisations summary.

Note: ANZ Internet Banking for Business Authorisers/Administratiors must authorise the transaction on the same day the transfer is lodged, otherwise the transfer will expire and will need to be re-submitted.

Step 11: Transfer lodged

Once you’ve confirmed your transfer, you’ll see your Lodgement Receipt, which is confirmation that your transfer has been successfully submitted.

This doesn’t mean the transfer will be processed successfully, as that depends on the details you’ve entered being accurate and sufficient funds being available in the account you’ve chosen to transfer from.

Please take note of the Receipt number and Lodgement number for your own records.

Note: Funds transferred overseas may take 2 - 4 business days before being available to the payee’s account, depending on when ANZ accepts your instructions and whether a third party correspondent is involved.

If you’d like more information, give us a call on 13 33 50 (or +61 3 9683 8833 from overseas) 24 hours a day, seven days a week.

See also

 

FAQ

Why do I have to provide correct address details?

The primary reason you need to provide the correct address details for the account you’re transferring from is to comply with the Australian Transaction Reports Act 1988, and the Anti-Money Laundering and Counter - Terrorism Financing Act 2006 (AML/CTF Act).

For business accounts, the ‘payer’ will be the customer whose bank account is being used for the transfer, not the person making the IMT on behalf of the account holder.

What if my country doesn’t appear in the drop down list?

ANZ Internet Banking and ANZ Internet Banking for Business only allow international money transfers to specific countries. Give us a call or visit a branch if you want to make an International Money Transfer to a country not shown in the destination country drop-down list.

What are the specific requirements for different countries?

When you’re transferring to some countries you’ll need extra information. The fields required to be filled-in will differ depending on the country you’ve chosen.

  • Vietnam requires the passport or citizen card number of the recipient
  • Most countries require the beneficiary/recipient address
  • For payments to South Africa and Bangladesh, the recipient needs to contact their bank to claim funds. If they don’t do that, the funds won’t be credited to their account.
  • For payments to China, the payee should not be an individual where the purpose of the payment relates to trade.
  • For the following countries, IBAN is mandatory; Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Polynesia, Germany, Greece, Hungary, Ireland, Israel, Italy, Jordan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Macedonia, Mauritius, Monaco, Montenegro, Netherlands, New Caledonia, Norway, Pakistan, Poland, Portugal, Qatar, Romania, Saudi Arabia
What is a SWIFT / BIC code?

SWIFT stands for Society for Worldwide Interbank Financial Telecommunication and BIC stands for Bank Identifier Code. Together, they make up the 8 - 11 character identification code of a bank or financial institution. In an international money transfer these codes help us identify the receiving bank or financial institution, so make sure the ones you use are up to date.

ANZ Australia’s SWIFT/BIC code is ANZBAU3M

If you need help with SWIFT/BIC codes, give our International Services team a call, toll free, on 1800 681 683 (or +61 3 9277 2499 from overseas).

How do I find a SWIFT/BIC code?

You can find a code in one of the following ways:

  • Contact the person or organisation you’d like to transfer to, contact their bank or refer to their bank’s website.
  • Look up the code on the SWIFT website by finding and selecting the BIC search function on the page. When you use this site you can search for the SWIFT/BIC code by entering the institution’s name, city and country.
What is an IBAN?

IBAN stands for International Bank Account Number. An IBAN starts with a two letter country code and will contain between 15 and 34 letters and numbers. When you transfer money overseas, some countries require you to use an IBAN. You can find a list of those countries here

  • ANZ does not have the authority to change an IBAN, so please make sure you have the right details before sending your payment.
  • For countries that don’t use an IBAN, you’ll need to use an account number.
How do I find an IBAN?

To find an IBAN you’ll need to contact your payee or their bank.

What does Get Rate do?

By selecting Get Rate, you are calculating the exchange rate for your international transfer.

When you select Get Rate, you’ll be given an exchange rate for your transfer that’ll last for 10 minutes. In the Transfer Details section, there is a countdown timer which shows you when your rate is about to expire.

How do I know if my payments are successful?

Whenever you confirm a payment/transfer you’ll see a lodgement number and receipt number.The receipt number confirms that the payment has been submitted successfully.

You can check the status and the receipt number via the 'View past payment/Transfers' function. For unsuccessful payments, the status will show as Failed. You can also check the details of the payment to find the reasons the payment failed.

Find out more about past payments and transfers here.

How long does it take to transfer money overseas?

Transfers are processed overnight on bank business days.

The time it takes for the international payee’s account to be credited will vary depending on the policy and the systems of the bank the account is held with.

Note: For ANZ Banking for Business, regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any overseas transfers must be authorised on the same day the transfer is lodged. Due to fluctuating rates, if transfers aren’t authorised on the same day, they will expire.

How is the total of the International Money Transfer calculated?

The total is the sum of the Transfer Amount and Transfer fee. When foreign currency is used, the Amount is the Australian dollar equivalent of the Transfer amount.

Note: Please be advised that overseas banks may charge fees for processing this transfer, which may be deducted from the amount you’re sending.

What fees does ANZ charge for overseas transfers?

For Internet Banking/Internet Banking for Business transactions less than $10,000 (AUD equivalent):

  • $12 (AUD) if sent in foreign currency from an AUD account.
  • $18 (AUD) if sent in AUD from an AUD account

For Internet Banking/Internet Banking for Business transactions of $10,000 and over (AUD equivalent):

  • $0 (AUD) if sent in foreign currency from an AUD account
  • $18 (AUD) if send in AUD from an AUD account
How much can I transfer overseas?

You can transfer an amount equal to or less than the balance of your daily Pay Anyone limit, including the relevant processing fees.

Note: For ANZ Internet Banking for Business customers, the maximum amount that can be transferred overseas is $150,000 (AUD) even if the daily limit amount assigned to your profile is higher than this.

What happens if I get the details of my transfer wrong?

When you are transgerring money overseas it is your responsibility to ensure the details you provide are correct.

We don’t check payment details and if those details are wrong, it may result in an unsuccessful transfer or the funds may go into the wrong account.

I have a question about an international payment I’ve made online - what can I do?

You can check the details of the payment that you have made online:

Alternatively, you can give the ANZ International Support Centre a call directly on 1800 681 683 (or +61 3 9277 2499 from overseas).

Need more help?

If you’d like more information, give us a call on 13 33 50 (or +61 3 9683 8833 from overseas) 24 hours a day, seven days a week.