Transfer funds overseas

Use our frequently asked questions to find out more about transferring funds overseas.

Getting started

What information do I need to transfer funds overseas?
  • Destination country: the country you will be transferring funds to
  • Beneficiary bank details:
  • Beneficiary personal details: for some destination countries, the address of the beneficiary (recipient) or identification details will be mandatory.
What if my country doesn't appear in the drop down list?

International money transfers can be sent to specified countries only.

  • If you wish to transfer funds to a country not shown in the drop down list, please visit your nearest ANZ branch.
What are the specific requirements for different countries?

Destination countries often have extra information requirements when transferring funds. The fields to be filled in will differ depending on the country you have chosen.

  • Vietnam requires the passport or citizen card number of the recipient.
  • Some countries require the beneficiary/recipient address (Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan, Saudi Arabia).

SWIFT/BIC codes, Branch numbers, IBANs and Account numbers

What is the SWIFT/BIC code?

SWIFT stands for Society for Worldwide Interbank Financial Telecommunication and BIC stands for Bank Identifier Code. Together they make up the 8-11 character identification code of a bank or financial institution.

  • When sending a payment overseas the SWIFT/BIC code helps us identify the receiving (beneficiary) bank or financial institution (it is not obligatory but we strongly recommend you include it).
  • Please make sure that you use an active SWIFT/BIC code.
  • ANZ Australia's SWIFT/BIC code is ANZBAU3M.

If you require assistance or information on Swift/BIC code formats please call the ANZ International Services team on 1800 681 683 (toll free) (International callers: +61 3 9277 2499).

How do I obtain a SWIFT/BIC code?

A SWIFT/BIC code may be obtained by one of the following ways:

  • Contact your beneficiary,their bank or refer to their website
  • Look up on the SWIFT website
    • You can search for the SWIFT/BIC code by entering the Institution name, City and Country.
What is a Branch number?
How do I obtain a Branch number?

A Branch number may be obtained by contacting your beneficiary or their bank.

What is an IBAN?
How do I obtain an IBAN?

An IBAN may be obtained by contacting your beneficiary or their bank. 

What is an Account number?

Making payments

Why is the local currency of the destination country I am sending to not display?  
  • ANZ may not deal with the local currency. You can try an alternative currency offered for the destination country you have selected.

Note: The beneficiary bank may convert the funds to the local currency or the currency of the beneficiary account that you have transferred to.

Why should I provide my address?

You must provide your residential address (no P.O. box) to comply with the Australian Transaction Reporting Act, 1988.

Can I use Pay Anyone to transfer funds overseas?

No. Pay Anyone cannot be used to transfer funds overseas. This facility is used to transfer funds to any Australian Financial Institution (bank, building society, credit union).

  • You must use "International Services" under "Pay and transfer" menu to transfer funds overseas.
Can I make recurring payments overseas?

No. You cannot request recurring payments to be sent overseas.

  • This is due to fluctuating exchange rates.
Can I future date an overseas transfer?

No. You cannot future date an international transfer.

  • This is due to fluctuating exchange rates.
  • All international payments are processed as immediate payments or transfers.
How much can I transfer overseas?

You can transfer an amount equal to or less than the balance of your daily pay anyone limit, including the relevant fee.

How do I know if my payments are successful?

Whenever you confirm a payment/transfer you'll see a lodgement number and a receipt number. The receipt number confirms that the payment has been submitted successfully.

For scheduled payments, you can check the status and the receipt number via the "Past payments/transfers" page. For unsuccessful payments, the status will show as failed. You can also check the details of the payment to find the reason the payment failed.

Find out more about past payments and transfers:

I have a query about an international payment I've made online - what can I do?

You can check the details of the payment that you have made online: 

Alternatively, you can contact the ANZ International Support Centre team directly on 1800 681 683 for further details. For International callers, the number is +61 3 9277 2499.

Miscellaneous

Where can I view exchange rates?

Daily rates can be viewed under the FX rates of the Travel & foreign exchange page on anz.com. 

Dynamic rates are retrieved when you are transferring funds overseas through ANZ Internet Banking.

How is the Total on the International Money Transfer calculated?

The Total is the sum of the Amount and Transfer fee. When foreign currency is used, the Amount is the Australian dollar equivalent of the Transfer amount.

When will the recipient/beneficiary receive the funds?

Once the payment is processed, the transfer should reach the recipient bank within two to four bank business days. It may take longer for the recipient bank to transfer the money into the recipient's bank account. This depends on the recipient bank's policy and system.

  • Please note, while we will endeavour to get the beneficiary's money to them as soon as possible, public/bank holidays may delay the delivery of funds.
What are the fees for transferring overseas?

For the fees involved in transferring money overseas, please visit:

Do I get any discounts on these fees?

Discounts are not available through ANZ Internet Banking.

Important notes
  • The time that it takes for a transfer to be processed to your account will depend on the transfer type. Check your Electronic Banking Conditions of Use for details.
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank.
  • If your enquiry relates to a transfer with a "Status unknown" message, please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • All International payments/transfers requested after 4.30pm (AEST/AEDT) or on weekends or a public holiday for the same day transfer are debited immediately but are processed on the following bank business day.
  • Transfers from an ANZ Credit Card will be treated as a cash advance.
  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged. This is due to exchange rate fluctuations. If they are not authorised on the same day, they will expire.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Transferring funds overseas is easy.

  • Go to the "Pay and Transfer" menu
  • Select "International Services"
  • Click the "Transfer Funds Overseas" link from the in-page menu and follow the steps below.
Before transferring money overseas
  • Ensure you have the correct account details for the transfer recipient
  • Ensure the balance of your Pay Anyone daily limit is adequate to cover the total cost of the transfer.
  • A transfer issuing fee applies when transferring funds overseas.
Step 1 - Select the destination country
  • If the beneficiary is not in your payee list, select the destination country.  Otherwise, select from your payee list who you wish to transfer funds to.

If the destination country you are transferring funds to does not appear in this list, you may contact ANZ Phone Banking on 13 13 14 to find out whether other options are available.

Step 2 - Enter the Beneficiary bank details

Choose one of two options:

Option 1 - Select an existing beneficiary
  • Select a beneficiary from the "To" drop down list
  • You don't need to re-save their details if they are already in your international beneficiary list. Ensure the "Add this recipient to 'My International Payees' list" box is left unchecked.
Option 2 - Enter the Beneficiary bank details
  • Fields marked on the screen with an asterisk (*) are mandatory. If these are not entered, processing cannot continue. These include Account name and, depending on the destination country:
  • To save the payee, check the "Add this recipient to 'My International Payees' list" box.
 
Step 3 - Enter the Beneficiary personal details (if applicable)
  • If you are transferring to Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan or Saudi Arabia you will need to enter the beneficiary address
  • Otherwise skip to Step 4.
Step 4 - Select the From account
  • From account: The drop down list displays the eligible ANZ accounts that you can transfer funds from.
Step 5 - Select the Transfer currency and enter the amount

Choose one of two options:

Option 1 - Select a foreign currency
  • Select the Transfer currency from the drop down list. Only currencies that can be processed by ANZ Internet Banking to transfer funds to the destination country will be listed
  • Select the currency you wish to use for this transaction.

Transfer currency and amount example

  • Select the "Get rate" button.
  • The "Exchange rate" section will display the exchange rate and a panel which includes the sum of the transfer amount and fee charged, and rate expiry timer. You will have 10 minutes to accept the rate displayed.

Exchange rate  timer and expiry example

  • Note: when the rate expires, a "Get a new rate" button will display.

Get a new rate example

  • Note: your transaction cannot continue to process, if you do not get a new rate.

 

Option 2 - Select Australian dollars
  • Select Australian dollars from the Transfer currency drop down list
  • Enter the Transfer amount and select "Calculate"
  • The total amount displayed is the sum of the transfer amount and fee charged.

Note: the Exchange Rate will be 1:1 AUD and RATE EXPIRES IN will not display

ANZ Internet Banking for Business transfer amount limit

ANZ Internet Banking for Business customers please note, regardless of the daily limit amount assigned to your profile, the maximum amount that can be transferred overseas is $150,000 per transfer.

Step 6 - Select the Purpose of transfer
  • Use the drop down list to select the reason for your transfer
  • You may enter a message to the recipient
Step 7 - Enter your (Sender) address details
  • You must enter your residential address (no P.O. boxes please) to comply with the anti-money laundering, counter-terrorism financing or economic or trade sanctions laws or regulations.
  • Check you have completed all the information correctly
Step 8 - Read and accept the Terms and Conditions
  • After you have read the Terms and Conditions, tick the box and click "Continue".

Note:  we cannot process your transaction if you do not accept the terms and conditions.

Step 9 - Review request
  • When you are happy with the information entered select the "Submit” button.  Note: if the expiry timer is on, it indicates how much time you have left to submit the transaction.  
  • This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Please note that ANZ Internet Banking for Business Authorisers/Administrators must authorise the transaction on the same day the transfer is lodged, otherwise the transfer will be expired and will need to be re-submitted.

Step 10 - View your Lodgement Receipt
  • Your Lodgement Receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the transfer is to be paid.
  • Please make a note of the Receipt number and Lodgement number for your own records.

Note: transferring funds overseas may take 2 business days before it is available to the beneficiary’s account depending on when ANZ accepted your instructions and whether a third party correspondent is involved. 

Need more help?

 

Please take note of the following important information about transferring funds overseas.

Currency of transfer

In Step 5 - Select the transfer currency and enter the amount describes how you can choose a currency for your transfer.

Find out about transfer fees:

You have two options:

Option 1 - Select a foreign currency
Option 2 - Select Australian dollars
IBAN
IBAN country formats
Important notes about IBANs
Destination country requirements

Destination countries often have extra information requirements for transferring funds. The fields to be filled in will differ depending on the country you have chosen to transfer funds to.

Transferring funds information

When you are transferring funds overseas it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong account receiving funds
  • If you have a query about a bill payment transaction you can send us a SecureMail or call ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

How long does it take to transfer overseas?

  • Transfers are processed overnight on bank business days
  • The time that it takes for the international payee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 4.30pm (AEST/AEDT) on a bank business day are processed on that day.
  • Transfers submitted after 4.30pm (AEST/AEDT) or on weekends or public holidays are processed on the next bank business day.

ANZ Internet Banking for Business

  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged
  • If they are not authorised on the same day, they will expire
  • This is due to fluctuating exchange rates.