View my balances

On the home page all of your linked accounts are displayed. The balance for each account is also displayed under the "Current balance" and "Available funds" headings. The two figures are sometimes different from one another depending on what transactions may be pending for your account.

My accounts

Find out how easy it is to manage your account online. Choose your account type:

FAQs

See also

Use our frequently asked questions to find out more about viewing your balances.

What are the "Outstanding Authorisations"?

"Outstanding Authorisations" are transactions carried out using your ANZ Access Visa Debit card that have been received by ANZ for processing but have not cleared as yet.

  • This list of outstanding authorisations will only include VISA transactions which have not been fully processed by ANZ.
  • It will not detail any non VISA transactions or any fees or charges applied to your account.

Sometimes the merchant/payee involved in a transaction may obtain authorisation before the transaction is completed.

  • In these cases the authorisation is for the purpose of establishing that there are sufficient funds available in the account for the transaction.
  • Once the authorisation is obtained your everyday bank account available funds will be reduced accordingly.
  • After this point the merchant has six bank business days to finalise the transaction.
  • When the merchant finalises the transaction/payment and ANZ processes it, the debited amount will be reflected in your transaction list.
What are the "Recent transactions"?

"Recent transactions" are transactions that have been received by ANZ for processing recently.

  • A maximum of 50 transactions can be viewed, and the order they appear in is determined by when the transactions were processed by the bank.
  • These transactions may include outstanding authorisations that have not cleared yet.
  • Any transaction completed after the cut-off time, on public holidays or weekends will also shown display as an unprocessed transaction under the "Recent transactions" - once processed it will move to the transaction list.
What else can I do on the "home page"?

The home page allows you to view details of past transactions on your accounts. You can also perform the following functions from this page:

And for business customers:

How can I see my full statement?

You can only see transactions for a particular account via your ANZ Internet Banking. To view a full statement of your accounts, you will need to refer to your paper statements or online statements.

How can I see transactions not available on ANZ Internet Banking?

For transactions not visible on ANZ Internet Banking, refer to your paper statements or online statements.

Can I delete transactions?

No. Once the transaction is processed to your account, you cannot cancel or delete the transaction. However, you may Lodge a transaction dispute if applicable.

Where can I view my ANZ Credit Card statement?

If you have registered your ANZ Credit Card for online statements you may view these statements under the "View statements" link on the home page.

If you have not yet registered for online statements, you may still view the current incomplete statement and the last three statements through the "Statements" tab located on the "Account Overview" page for your ANZ Credit Card.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.