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Contact us

Below you will find all the ways you can get into contact with ANZ Europe SA.
 

ANZ Europe SA Office​

54, avenue Hoche, 75008 Paris, France

ANZEuropeSA@anz.com

Personal and retail customers

Please note ANZ does not provide any personal banking/transaction facilities in the Europe and we do not have access to the relevant information systems to assist with account enquiries. Please contact ANZ Support for further assistance.

Disclosures

This section provides access to all relevant disclosures for ANZ Europe SA.

Should you require any additional information, please do not hesitate to contact us.

Fonds de Garantie des Dépôts et de Résolution (FGDR)

Deposits held with ANZ Europe SA are covered by the French Deposit Guarantee and Resolution Fund (Fonds de Garantie des Dépôts et de Résolution – FGDR), in accordance with applicable regulations.

For further information on deposit protection and compensation arrangements, please refer to the FGDR explanatory booklet available on the FGDR website.

FGDR – Explanatory Booklet (Français)

FGDR – Explanatory Booklet (English)
 

Customer Complaints

We’d like the opportunity to get it right for you and build a better experience for all our customers.

How to make a complaint

What you can expect from us

ANZ Europe SA customers may also refer to the ANZ Europe SA Customer Complaints Process Guide for further information on the complaints handling process and the standards of service you can expect from us.
 

General Data Protection Regulation (GDPR)

Fair Processing Notice (PDF)
 

Corporate Governance

ANZ Europe SA operates within the broader ANZ Group governance framework. Group-level governance information and key policies are available under Corporate Governance Shareholder Centre, including its Whistleblower Policy and should be read alongside ANZ Europe SA’s own governance arrangements.
 

Disclaimer

ANZ Europe SA is a French Limited Company (Société Anonyme) having its registered office at 38, rue de Berri, 75008 Paris, France and registered with the Paris commercial and companies’ registry under number 941 146 227 RCS Paris. ANZ Europe SA is accredited as a credit institution (etablissement de credit) by the Autorité de Contrôle Prudentiel et de Résolution (ACPR, 4, Place de Budapest, CS 92459, 75436 Paris Cedex 09) under number 17978 and as an investment services provider (prestataire de services d’investissement) by the Autorité des Marchés Financiers (AMF, 17 Place de la Bourse, 75002 Paris) and is controlled and supervised by the same authorities.

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