It’s important that we have your current details so if you’ve changed address or your other details we have three ways you can update them easily.

Help me


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Update my details online
You can update your details easy online through Internet Banking. Find out more.
Update my details by phone

Call 13 13 14 (international +61 3 9683 9999) 24 hours a day, seven days a week and we'll update your details over the phone.

Update my details at your nearest branch

You can update your details by visiting your nearest ANZ branch in Australia.

Change my name after I get married

To change your name, firstly you must provide evidence of your name change in the form of a marriage or deed poll certificate.

  • Bring this evidence into a convenient ANZ branch, along with other signatories (if applicable).
  • Sign the Signature Form under the witness of an ANZ staff member.
  • Signatories not present will need to return to the branch to complete the signature witnessing validation. However, if other signatories are unable to be present at the branch, you may return the signed paperwork on their behalf.

Your details will be updated immediately on our system. New cards, pass books and cheque books will be distributed.