Connect with ANZ via our Social Media platforms

 

Type of enquiry Contact numbers Online enquiry &
more information
General enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week

Report a hoax or
suspicious email

13 33 50
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week

Internet Banking & Phone Banking registration

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week

Internet Banking & Phone Banking enquiries
(re-set password, pay anyone, technical problems)

13 33 50 
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week

Transaction dispute or enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week

Lost or stolen credit cards 1800 033 844
Intl: +61 3 9683 7043
 
ANZ Merchant services

1800 039 025

24 hours a day,
7 days a week

Compliments, suggestions and complaints 1800 805 154

Weekdays
8am - 7pm (AEST)
ANZ switch board +61 3 9273 5555  
Media relations
 

+61 3 9273 5555

Paul Edwards
Stephen Ries


ANZ Media relations
Level 9, 833 Collins st
Melbourne 3008

Enquires in relation to subpoenas, garnishee orders and statutory notices 1300 279 754
Customer identification review process

1800 606 269
Intl: +613 8699 6947

Weekdays
9am - 8pm (AEST)

ANZ
Reply Paid 87345
Richmond VIC 3121
Australia