Add a BPAY View biller

Choose one of three ways to search for a biller:

1. select the biller from the "Existing biller" drop down list
2. enter the biller code, which can be found on your bill next to the BPAY® logo
3. type the biller name.

When you have entered the biller details click "Continue"

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• Biller name: select the correct biller, using the drop down list of search results.
• If the biller you want is not listed try searching again by typing the biller name in the "Search for biller name" field.

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You can choose to receive notifications of your new bill via ANZ Internet Banking or email.

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• BPAY View™ registration number: enter the registration number, which is displayed on your bill.
• Bill description: enter a concise description for the bill.
• Depending on the biller you are adding, you may also be required to answer biller authentication questions, such as entering your surname.
• This will help the biller verify your identity. ANZ Internet Banking will pass your answers to the biller but will not store the information.

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• When you have completed your registration details click "Continue" to submit your request.
• You will be presented with a message advising that your request has been received and is pending approval by the biller.
• It may take up to two bank business days for the biller to respond to your request.
• If you do not receive a response within this time, please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

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• It is your responsibility to check your email or log on to ANZ Internet Banking to receive notification of new bills and to pay the bills by their due date.

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Adding a biller to your BPAY View™ biller list means that you can receive bills from that biller through your ANZ Internet Banking. 

• You can also edit their details or delete the biller from your list at any time.

Apart from getting some details about the biller, you can also:

• Add biller: you can search for and add new billers to your BPAY View™ biller list.
• Edit biller: you can edit various aspects, including notification method and filing options.
• Deactivate biller: this allows you to cancel your view online bills service for that biller. A confirmation screen will first be displayed, explaining the process and ensuring you wish to continue.

You can choose to between two notification methods for new bills:

• ANZ Internet Banking: you will receive a message at the top of your "View online bills" page advising you of new bills.
• Email: you will receive an email informing you that you need to log on to ANZ Internet Banking and retrieve a new bill.

The biller you have chosen may be governed by the National Consumer Credit Protection Act (NCCP), if so email notification of bills is mandatory.

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To add a biller to BPAY View™ list you will need the correct biller code or biller name, reference number, a valid email address (if you select email as your notification method), BPAY View™ registration details for your bill and your details as requested by the biller.

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Some billers may ask you for answers to authentication questions to help them verify your identity. They may ask for information that they know about you.

• ANZ Internet Banking will pass your answers to the biller but will not store the information.

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• It is your responsibility to check your email or log on to ANZ Internet Banking to receive notification of new bills.
• It is your responsibility to ensure your email address is accurate and current or you may not receive notification of new bills.
• Your access to BPAY View™ is dependent on the biller accepting your registration.
• If, for any reason, you are unable to access ANZ Internet Banking, it is your responsibility to organise alternative billing methods with your billers.
• Any authentication questions you may be asked are requested and used only by the biller in processing your registration.

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