Change my Pay Anyone limit

Your daily limit applies to Pay Anyone payments, international services (transferring funds overseas, purchasing international bank drafts), the purchasing of bank cheques and online charity donations.

  • If you are a personal customer your daily limit range is $1,000 to $10,000.
  • If you are a business customer your daily limit range is $5,000 to $25,000.
  • If you are an eligible ANZ Internet Banking for Business user higher daily limit up to $500,000 can apply.

Only the limits available to you will display in the "Change your limit" section of the "Change Pay Anyone access" page.

You can change your daily limit in a just few easy steps.

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Changing your Pay Anyone daily limit is easy.

Navigate to "Change Pay Anyone access" page either by:

  • "Pay and transfer" menu > go to “Pay Anyone” page or;
  • "Update details" page >select "Change Pay Anyone access" hyperlink,

and follow the steps below.

Step 1 - Select your new daily limit and click "Change my limit"
  • Select your new daily limit amount from "Change your limit" section using the radio button.

Change my Pay Anyone daily limit

  • Click on "Change my limit" button when you are happy with your selection.

Only the limits available to you are displayed on this page.

Daily limits:

  • If you are a personal customer your daily limit range is $1,000 to $10,000.
  • If you are a business customer your daily limit range is $5,000 to $25,000.

For eligible ANZ Internet Banking for Business users:

  • You can select a higher daily limit up to $500,000.
  • The daily limit selected is activated and immediately available for use.
  • Making third party payments (using Pay Anyone) requires your ANZ Security Device to be activated.
Step 2 - Activate your new daily limit (optional)

After you choose a daily limit the next steps vary depending on the limit chosen.

Note if you are an ANZ Internet Banking for Business user, the daily limit selected is activated and immediately available for use.

Daily limit of $1,000
  • After you click "Change my limit", your new daily limit will be immediately available.
Daily limit of $5,000
  • If you requested a daily limit of $5,000 you can enter your action number on:
    • the "Pay Anyone access" page if you are registering for Pay Anyone or
    • the "Change my Pay Anyone access" page if you are changing your existing limit.
  • After you successfully submit the action number your requested daily limit will be available once you log off ANZ Internet Banking and log on again.
Daily limit of $10,000 or more
  • When you receive your action number for a daily limit of $10,000 or more, call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9638 8833) 24 hours a day, seven days a week.
  • We will validate your action number over the phone and the limit will be available once you log off ANZ Internet Banking and log on again.

  • Pay Anyone
  • Change my daily limit
Important notes
  • Please remember that your action number will expire within 28 days of your application so you must use it within this period.
  • If you submit a second daily limit change request while a previous one is still being processed it will make your first one redundant so your initial action number will not work.

Need more help?

Use our faqs to find out more about changing your daily Pay Anyone limit.

Why do I need an action number?

An action number is required to activate any Pay Anyone limit higher than $1,000. It acts as a security measure that helps us identify you.

Note if you are an ANZ Internet Banking for Business user, you do not require an action number to activate your Pay Anyone limit.

What do I do with this action number?

If the action number is for $5,000, you can activate it online via the "Change Pay Anyone Access" link under "Internet Banking Settings" section of the "Update Details" menu.

  • If the action number is for more than $5,000, please contact ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week and quote the action number to activate your limit.
  • You will have access to the increased limit the next time you log on to ANZ Internet Banking.
How long does it take to change a daily limit?

You can change your Pay Anyone daily limit instantly when:

  • you apply for Pay Anyone access and receive a basic limit of $1,000
  • you are decreasing or removing your Pay Anyone limit/access.

You can increase your limit from 'Change Pay Anyone Access' page, and:

  • you will receive a confirmation letter in the post within five bank business days after you have lodged your application
  • your confirmation letter will include an action number and instructions on how to reactivate Pay Anyone with your revised limit
  • the action number must be activated within 28 days of your application.

For ANZ Internet Banking for Business users:

You can increase your limit from 'Change Pay Anyone Access' page and it is active and instantly available for use.

What limits are available to me?

There are different limits available to you depending on the type of accounts you have. You need to request a limit and activate it before you start making payments. Only the limits available to you will be displayed, and:

  • If you are a personal customer you may request a daily Pay Anyone limit of $1,000, $5,000 or $10,000. A basic limit of $1,000 is active instantly and available for use.
  • If you are a business customer you may request a daily Pay Anyone limit of $5,000, $10,000, $15,000 or $25,000.
  • If you are an ANZ Internet Banking for Business user you may request a daily Pay Anyone limit of up to $500,000.
How can I request a higher limit?

To increase your limit you need to reapply for a higher daily Pay Anyone limit using the "Change Pay Anyone Access" link via “Pay and transfer" menu > "Pay Anyone" page, or "Update details" page, and:

  • you will receive a confirmation letter in the post within five bank business days after you have lodged your application
  • your confirmation letter will include an action number and instructions on how to reactivate Pay Anyone with your revised limit
  • the action number must be activated within 28 days of your application.

For ANZ Internet Banking for Business users:

You can increase your limit from "Change Pay Anyone Access" page and it is active and instantly available for use.

It says I have an outstanding application - what does this mean?

This means that you have already requested a Pay Anyone limit within the last 28 days.

  • A confirmation letter with the action number is on its way to you in the post. You may wish to wait for the confirmation letter.
  • If you decide to apply for the limit again, you may do so. 
  • In this case your previous application will be cancelled, and a new confirmation letter with the new action number will be issued.
  • Your old action number will no longer be valid.
What else will this limit apply to?

Your daily limit applies to Pay Anyone payments, international services (transferring funds overseas, purchasing international bank drafts, travellers cheques and foreign cash), the purchasing of bank cheques online and online charity donations.

Need more help?

For further assistance please call the ANZ Internet Banking Help Desk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) (between 8am – 8pm Monday to Friday, AEST).