Change my Pay Anyone limit

• Select your new daily limit from the "Change your limit" section using the radio button.

• The daily limits for personal customers range from $1,000 to $10,000 while business customers can apply for $5,000 to $25,000 in ANZ Internet Banking. ANZ Internet Banking for Business customers can apply for up to $500,000.
• Only the limits available to you will be displayed.
• Click on the "Change my limit" button when you are happy with your daily limit choice.

After you choose a daily limit the next steps vary depending on the limit chosen.

• Please remember that your action number will expire within 28 days of your application so you must use it within this period.
• If you submit a second daily limit change request while a previous one is still being processed it will make your first one redundant so your initial action number will not work.

An action number is required to activate any Pay Anyone limit higher than $1,000.

• It acts as a security measure that helps us identify you.

If the action number is for $5,000, you can activate it online via the "Change Pay Anyone Access" link under "Internet Banking Settings" section of the "Update Details" menu.

• If the action number is for more than $5,000, please contact ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week and quote the action number to activate your limit.
• If you are an ANZ Internet Banking for Business customer please call ANZ Internet Banking for Business team on 1800 269 242 between 8.00am to 8.00pm (AEST), Monday to Friday to activate your limit.
• You will have access to the increased limit the next time you log on to ANZ Internet Banking.

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The time taken to change the daily limit depends on the type of limit you have requested.

• If you are applying for a $1,000 it will be processed and activated immediately.
• If you are decreasing or removing your Pay Anyone limit it will also be processed immediately.
• If you are increasing your limit, you will receive a confirmation letter in the post within five bank business days after you have lodged your application.
• The confirmation letter will include an action number and instructions on how to reactivate Pay Anyone with your revised limit.
• Your action number must be activated within 28 days of your application.

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There are different limits available to you depending on the type of accounts you have. You need to request a limit and activate it before you start making payments. Only the limits available to you will be displayed.

• Customers with personal accounts may request a daily Pay Anyone limit of $1,000, $5,000 or $10,000. If you request a $1,000 limit, it will be activated immediately and you can start making payments on the same day.
• Customers with business accounts may request a daily Pay Anyone limit of $5,000, $10,000, $15,000 or $25,000.
• ANZ Internet Banking for Business customers may request a daily Pay Anyone limit of up to $500,000.

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To increase the limit you will need to reapply for a higher  daily Pay Anyone limit via the "Change Pay Anyone Access" link under the "Internet Banking Settings" in the "Update details" menu.

• Once your application has been processed, you will receive a confirmation letter in the post with an action number and instructions on how to activate your Pay Anyone daily limit.
• Your action number must be activated within 28 days of your application.

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This means that you have already requested a Pay Anyone limit within the last 28 days.

• A confirmation letter with the action number is on its way to you in the post. You may wish to wait for the confirmation letter.
• If you decide to apply for the limit again, you may do so. 
• In this case your previous application will be cancelled, and a new confirmation letter with the new action number will be issued.
• Your old action number will no longer be valid.

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Your daily limit applies to Pay Anyone payments, international services (transferring funds overseas, purchasing international bank drafts, travellers cheques and foreign cash), the purchasing of bank cheques online and online charity donations.

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