Transfer funds overseas

Transferring funds overseas is easy.

  • Go to the "Pay and Transfer" menu
  • Select "International Services"
  • Click the "Transfer Funds Overseas" link from the in-page menu and follow the steps below.
Before transferring money overseas
  • Ensure you have the correct account details for the transfer recipient
  • Ensure the balance of your Pay Anyone daily limit is adequate to cover the total cost of the transfer.
  • A transfer issuing fee applies when transferring funds overseas.
Step 1 - Select the destination country
  • Use the drop down list to select a country to transfer funds to.

If the destination country you are transferring funds to does not appear in this list, you may contact ANZ Phone Banking on 13 13 14 to find out whether other options are available.

Step 2 - Fill in the beneficiary/recipient details

Choose one of two options:

Option 1 - Select an existing beneficiary from the "To" drop down list
  • Use this option if you've previously saved the beneficiary's information and the details have not changed
  • You don't need to re-save their details if they are already in your international beneficiary list. Ensure the "Add this recipient to 'My International Payees' list" box is left unchecked.
Option 2 - Enter the details for a new beneficiary
  • You must provide the account name, SWIFT/BIC code, account number/IBAN, the bank name and branch address
  • To save the payee, check the "Add this recipient to 'My International Payees' list" box.
Step 3 - Select the purpose of the transfer
  • Use the drop down list to select the reason for your transfer
  • You can include a message to the recipient if necessary
  • Click "Continue".
Step 4 - Enter the beneficiary/recipient address (if applicable)
  • If you are transferring to Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan or Saudi Arabia you will need to include the beneficiary/recipient address
  • Otherwise skip to Step 5.
Step 5 - Select the account to transfer from
  • From: choose the account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking.
Step 6 - Enter the transfer amount

Choose one of two options:

Option 1 - Select the transfer amount in foreign currency
  • Select the currency from the drop down list - only valid currencies for the transfer will be listed
  • Enter the transfer amount in either your chosen currency in the "Amount (Foreign)" field or in AUD in the "Amount AUD" field
  • Click "Calculate" - this will display the exchange rate for the currency in the "Exchange rate" field
  • The transfer amount will display in AUD and the foreign currency
  • The total costs of the transfer (transfer amount plus transfer issuing fee) will also be automatically calculated in AUD.

Transfer in foreign currency

Option 2 - Select the transfer amount in AUD
  • Select "Australian dollars" from the drop down list
  • Enter the amount you want to transfer in the "Amount (AUD)" field
  • Click "Calculate".

International Money Transfer - Option 2

ANZ Internet Banking for Business transfer amount limit

ANZ Internet Banking for Business customers please note, regardless of the daily limit amount assigned to your profile, the maximum amount that can be transferred overseas is $150,000 per transfer.

Step 7 - Enter your residential address and country
  • You must enter your residential address (no P.O. boxes please) to comply with the anti-money laundering, counter-terrorism financing or economic or trade sanctions laws or regulations.
Step 8 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or payment to an unintended account.

  • If you notice mistakes click "Back" and re-enter the correct details following steps 1-7.
Step 9 - Confirm your transfer
  • When you are happy with the information entered click "Confirm".This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Please note that ANZ Internet Banking for Business Authorisers/Administrators must authorise the transaction on the same day the transfer is lodged, otherwise the transfer will be expired and will need to be re-submitted.

Step 10 - Read and accept the terms and conditions
  • You must acknowledge and agree to the five check boxes (including acknowledging that you have read and accepted the terms and conditions) by ticking each box
  • Click the "I Accept" button.
Step 11 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the transfer is to be paid.
  • Please make a note of the receipt number and lodgement number for your own records.

Need more help?

 

Use our frequently asked questions to find out more about transferring funds overseas.

Getting started

What information do I need to transfer funds overseas?

To transfer funds overseas you will need the overseas bank account details including the details of the bank that will receive the funds.

  • Destination country: the country you will be transferring funds to.
  • Beneficiary (recipient) information:
    • Account Name
    • Branch Number
    • Account Number/IBAN
    • Bank Name in full
    • Branch Address
    • SWIFT/BIC
  • You may also need the address of the recipient and their identification details depending on the country you are transferring funds to.
What if my country doesn't appear in the drop down list?

International money transfers can be sent to specified countries only.

  • If you wish to transfer funds to a country not shown in the drop down list, please visit your nearest ANZ branch.
What are the specific requirements for different countries?

Destination countries often have extra information requirements when transferring funds. The fields to be filled in will differ depending on the country you have chosen.

  • Vietnam requires the passport or citizen card number of the recipient.
  • Some countries require the beneficiary/recipient address (Bangladesh, Canada, Ireland, Israel, Malaysia, Pakistan, Saudi Arabia).

SWIFT/BIC codes, Branch numbers, IBANs and Account Numbers

What is an IBAN?
Where do I put the IBAN?

The IBAN number must be filled in the section which asks you for an Account/IBAN number.

How do I obtain an IBAN?


An IBAN may be obtained by contacting your beneficiary or their bank.

What is the SWIFT/BIC code?

SWIFT stands for Society for Worldwide Interbank Financial Telecommunication and BIC stands for Bank Identifier Code. Together they make up the 8-11 character identification code of a bank or financial institution.

  • When sending a payment overseas the SWIFT/BIC code helps us identify the receiving (beneficiary) bank or financial institution (it is not obligatory but we strongly recommend you include it).
  • Please make sure that you use an active SWIFT/BIC code.
  • ANZ Australia's SWIFT/BIC code is ANZBAU3M.

If you require assistance or information on Swift/BIC code formats please call the ANZ International Services team on 1800 681 683 (toll free) (International callers: +61 3 9277 2499).

Where do I put the BIC/SWIFT code?

After you select a country to transfer funds to, the page will refresh and ask for beneficiary details.

  • If a BIC/SWIFT code field is displayed you'll need to input the code here.
  • If there is no BI/SWIFT field displayed, can provide these details under the branch address field as this will assist in processing your payments.
How do I obtain a SWIFT/BIC code?

A SWIFT/BIC code may be obtained by one of the following ways:

  • Contact your beneficiary,their bank or refer to their website
  • Look up on the SWIFT website
    • You can search for the SWIFT/BIC code by entering the Institution name, City and Country.
What is a Branch number?
How do I obtain a Branch number?

A Branch number may be obtained by contacting your beneficiary or their bank.

What is an Account number?

Making payments

Why is the local currency of the destination country I am sending to not display?  
  • ANZ may not deal with the local currency. You can try an alternative currency offered for the destination country you have selected.

Note: The beneficiary bank may convert the funds to the local currency or the currency of the beneficiary account that you have transferred to.

Why should I provide my address?

You must provide your residential address (no P.O. box) to comply with the Australian Transaction Reporting Act, 1988.

Can I use Pay Anyone to transfer funds overseas?

No. Pay Anyone cannot be used to transfer funds overseas. This facility is used to transfer funds to any Australian Financial Institution (bank, building society, credit union).

  • You must use "International Services" under "Pay and transfer" menu to transfer funds overseas.
Can I make recurring payments overseas?

No. You cannot request recurring payments to be sent overseas.

  • This is due to fluctuating exchange rates.
Can I future date an overseas transfer?

No. You cannot future date an international transfer.

  • This is due to fluctuating exchange rates.
  • All international payments are processed as immediate payments or transfers.
How much can I transfer overseas?

You can transfer an amount equal to or less than the balance of your daily pay anyone limit, including the relevant fee.

How do I know if my payments are successful?

Whenever you confirm a payment/transfer you'll see a lodgement number and a receipt number. The receipt number confirms that the payment has been submitted successfully.

For scheduled payments, you can check the status and the receipt number via the "Past payments/transfers" page. For unsuccessful payments, the status will show as failed. You can also check the details of the payment to find the reason the payment failed.

Find out more about past payments and transfers:

I have a query about an international payment I've made online - what can I do?

You can check the details of the payment that you have made online: 

Alternatively, you can contact the ANZ International Support Centre team directly on 1800 681 683 for further details. For International callers, the number is +61 3 9277 2499.

Miscellaneous

Where can I view exchange rates?

Foreign exchange rates applicable to international money transfers and international drafts can be viewed via the "Foreign exchange rates/currencies" link under the "International Services" section in the "Pay and Transfer" menu.

How is the Total on the International Money Transfer calculated?

The Total is the sum of the Amount and Transfer fee. When foreign currency is used, the Amount is the Australian dollar equivalent of the Transfer amount.

When will the recipient/beneficiary receive the funds?

Once the payment is processed, the transfer should reach the recipient bank within two to four bank business days. It may take longer for the recipient bank to transfer the money into the recipient's bank account. This depends on the recipient bank's policy and system.

  • Please note, while we will endeavour to get the beneficiary's money to them as soon as possible, public/bank holidays may delay the delivery of funds.
What are the fees for transferring overseas?

For the fees involved in transferring money overseas, please visit:

Do I get any discounts on these fees?

Discounts are not available through ANZ Internet Banking.

Important notes
  • The time that it takes for a transfer to be processed to your account will depend on the transfer type. Check your Electronic Banking Conditions of Use for details.
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank.
  • If your enquiry relates to a transfer with a "Status unknown" message, please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • All International payments/transfers requested after 4.30pm (AEST/AEDT) or on weekends or a public holiday for the same day transfer are debited immediately but are processed on the following bank business day.
  • Transfers from an ANZ Credit Card will be treated as a cash advance.
  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged. This is due to exchange rate fluctuations. If they are not authorised on the same day, they will expire.

Need more help?

For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Please take note of the following important information about transferring funds overseas.

Currency of transfer

In Step 6 - Enter the transfer amount you'll need to choose a currency for your transfer.

  • If you choose Australian dollars there is a chance that the receiving country will convert your Australian dollars back to their local currency and could potentially charge fees for this

Find out about transfer fees:

 

You have two options:

Option 1 - Send payment in foreign currency amount
  • This is the default option if you would prefer ANZ to make the payment in the major currency of the destination country
  • The currency chosen will match the destination country you specified in Step 1 - Select the destination country.
Option 2 - Send payment in Australian Dollars
  • Select Australian dollars from the currency of transfer field
  • ANZ will inform the relevant correspondent bank of your request, but cannot ultimately ensure that the correspondent bank will not convert the payment into local currency.

Australian dollars

IBAN
IBAN country formats
Important notes about IBANs
Destination country requirements

Destination countries often have extra information requirements for transferring funds. The fields to be filled in will differ depending on the country you have chosen to transfer funds to.

Transferring funds information

When you are transferring funds overseas it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong account receiving funds
  • If you have a query about a bill payment transaction you can send us a SecureMail or call ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

How long does it take to transfer overseas?

  • Transfers are processed overnight on bank business days
  • The time that it takes for the international payee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 4.30pm (AEST/AEDT) on a bank business day are processed on that day.
  • Transfers submitted after 4.30pm (AEST/AEDT) or on weekends or public holidays are processed on the next bank business day.

ANZ Internet Banking for Business

  • Regardless of the payment authorisation period specified by ANZ Internet Banking for Business users at registration, any transfers overseas must be authorised on the same day that the transfer is lodged
  • If they are not authorised on the same day, they will expire
  • This is due to fluctuating exchange rates.