Settlement details page

Viewing your merchant settlement transaction history is easy with ANZ Internet Banking and ANZ Internet Banking for Business. You can:

  • View Merchant settlement transaction history
  • Filter or sort results to enable a tailored view
  • Print and download

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FAQs

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To view your merchant settlement transaction history in ANZ Internet Banking and ANZ Internet Banking for Business you can:

  • View detailed Merchant settlement transaction history
  • Filter or sort results to enable a tailored view
  • Print and download
Step 1 – Navigate to the “Settlement details” page
  • Go to the home page, which is the first page you see when you log on to ANZ Internet Banking or ANZ Internet Banking for Business. If you cannot locate it, select the home icon from the top left corner of your screen.
  • Select your nominated deposit account, at which point you are taken to the chosen “Account overview” page.
  • In the transaction history select the chevron (>)*next to one of the settlement transactions and you are taken to the “Settlement details” page with a view of the detailed Merchant settlement transaction information for the selected merchant settlement date.
  • Alternatively, you can access the Settlement details page by searching for a specific transaction. See Search my transactions for further information.

Why are there transactions from different days viewable for a specific settlement date?

*If you are using a smart phone or tablet to login to ANZ Internet Banking/ANZ Internet Banking for Business you will see details > next to your merchant settlement transaction.

Step 2 – View Merchant settlement transaction history detail
  • Merchant settlement transaction history is viewable under the Settlement transaction history banner.
  • Scroll down the page to reveal more transactions for the settlement period.
  • To view previous or next merchant settlement transaction history, toggle by selecting the “Previous settlement” or “Next settlement” arrow. (On tablets and smartphones this will be a chevron (>) on either side of the Settlement amount)

Detailed settlement transactions for Diners Club, AMEX, Medicare, Japanese Credit Bureau and VAS (Extra Services) are not currently available to view.

Step 3 – Filter Results

By selecting “Show filters” you will see a variety of filter options available to you.

  • Transaction Date: select from available transaction dates for the chosen settlement.
  • Time Range: Select a “time range” by entering a time from and to in the available fields.
  • Amount Range: Select an “amount range” by entering an amount from and to in the available fields.
  • Card Number: Enter the last 4 digits of the card into the available field.
  • Card type: Select from the available card types for the settlement date which can include:
    • Debit Card
    • Visa
    • MasterCard
    • UnionPay
    • Gift Card
  • Transaction Type: select from the available transaction types for the settlement date which can include:
    • Purchase
    • Purchase and Cash out
    • Cash out
    • Reversal
    • Refund
  • Terminal number (Only available if you have multiple terminals): Select from the available terminal numbers for the settlement date.
Step 4 – Sort Results

You are able to sort in ascending or descending order for most column categories. To sort you select the category column you wish to sort by and then click the column title once to descend order and then again to ascend the order.

  • Card numbers cannot be sorted.
  • You are unable to sort when viewing via mobile or tablet devices.
Step 5 – Download results (optional)
  • Select “Download”
  • Currently only “Comma Separated Value (CSV”) file format is available for download.
  • This will begin the download process.
  • When prompted, save the file to you preferred location. (Some browsers do not provide this option and automatically save into the download folder of the operating system. Mobiles and tablets devices also automatically download)
Step 6 – Print results (optional)

If you wish to print your transactions for your own records, select the “Print” icon at the top of the page.

  • You can print up to 1000 transaction in a print friendly version of the page.
  • Alternatively, you can print all transactions by downloading to a CSV file and then printing. See Download my transactions for further information.

Need more help?

 

Use our frequently asked questions to find out more about viewing your merchant settlement transaction history.

Information provided on your Settlements details page includes:
  • Settlement date
  • Settlement amount
  • Detailed transaction information including:
    • Transaction date
    • Transaction time
    • Transaction type
    • Card type
    • Card Number
    • Account type
    • Terminal ID
    • Authorisation Number
    • Purchase amount
    • Cash out amount
    • Total amount
What file formats can I download my transactions to?

Currently you can only download to “Comma Separated Value (CSV)”. Software packages that CSV files can be viewed in include:

  • Microsoft Excel
  • Open Office Calc
  • Google Docs

Text editors such as Notepad (will display with commas between each value)

How far back does my merchant settlement transaction history go?
  • Your merchant transaction history goes back up to late February 2017. This will gradually accumulate to 2 years of transaction history.
  • For any detailed merchant transaction information prior to this date you will need to contact our ANZ Merchant Services Team on 1800 039 025 (International callers: +61 3 8699 6915) 24 hours a day, seven days a week. They can provide them to you.
What card types can I see as part of my Merchant settlement history?

You will see detailed merchant settlement transaction information for:

  • Debit Cards
  • UnionPay
  • Visa
  • MasterCard
  • Gift cards

American Express, Medicare, VAS (Extra Services), Japanese Credit Bureau and Diners Club currently do not settle through an ANZ system. As such, detailed transaction information for these card types is not available in ANZ Internet Banking or ANZ Internet Banking for Business.

Why are there transactions from different days viewable for a specific settlement date?

The default settlement time for all ANZ terminals is 21:00. A merchant can settle anytime between 06:00 - 21:00 and if a settlement does not take place between these times, ANZ will automatically settle the terminal at 21:00. When the terminal settlement time changes any time after 21:00, this can result in settlements being deposited the next day as the cut off time for same day settlements is 21:00.

Need more help?

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For further assistance please call the ANZ Merchant Services Team on 1800 039 025 (International callers: +61 3 8699 6915) 24 hours a day, seven days a week.
 

 

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