In 2016 we revised our Sustainability Framework to ensure it continues to support ANZ's business strategy and is aligned with the bank’s Purpose, which is to shape a world where people and communities thrive.

The Framework has three key areas of focus:

  • Sustainable growth – create opportunities for all of our customers and enable sustainable growth for individuals, businesses and industry.
  • Social and economic participation – build strong customer relationships and connect with our communities, supporting a diverse and inclusive society in which everyone can participate.
  • Fair and responsible banking – earn trust by keeping pace with the changing expectations of our stakeholders, maintaining high standards of conduct and understanding the social and environmental impacts of our business decisions.

ANZ is committed to the United Nations’ Sustainable Development Goals, and our Sustainability Framework, together with public sustainability targets which we set annually, supports their achievement.

Corporate Sustainability Framework