Changes to ANZ rates, fees and agreements

Changes to ANZ trade fees and charges

Notice published 30 May 2025

We’re making changes to some of our fees and charges for trade customers. These changes will come into effect from 30 June 2025.

The main reason is to simplify the way our fees and charges work, or to reduce or remove them entirely.

Here’s a summary of the changes:

• Reducing the cost of fees for certain services
• Increasing certain fees to better reflect the cost of providing those products and services. These include:
  • Import Documentary credits – the variable and/or minimum charge is increased
  • Import Documentary collections - the variable charge is increased
  • Export Documentary credits – document handling fee
  • Export Documentary collections – outward collection
• Combining similar fees into one fee to reduce complexity
• Providing fee amounts where these were not provided; and
• Removing a number of fees from the documents where the service is seldom or no longer requested.

Further detail of these changes can be found on our fee changes page. If you have any questions, please contact us on +67826355 or visit the ANZ branch.

The following documents will be updated to reflect these changes:

• ANZ Fees and Charges Customer Banking Services Vanuatu
• ANZ Vanuatu Standard Trade and Supply Chain Tariffs

Updated copies of these documents will be available from 30 June 2025 on our fees and charges page and in our branch upon request.