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Contact us

Customer enquiry information

You can contact the ANZ Call Centre in relation to general questions, problems, complaints or to report suspected misuse of accounts.

ANZ Call Centre

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Fax: +685 24595

Contact email: Online enquiry

Electronic Banking

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Fax: +685 24595

Contact email: Online enquiry

eMerchant support

24 hours, 7 days

Call: +685 800 199

Contact email: Online enquiry

ANZ Internet Banking Support Centre

8.00am - 5.00pm, Monday to Friday

Call: +685 69999

Branch information

Branch

Phone

Fax

Banking hours*

Apia Main Branch
Beach Road, Upolu

+685 69999

+685 24595

9.00am – 4.00pm (Mon-Fri) 9.00am – 1.00pm (Saturday)

Vaitele Branch
Vaitele Industrial Zone, Upolu

+685 22837

+685 27589

9.00am - 4.00pm (Mon-Fri)
Saturday - closed

Faleolo International Airport
Faleolo, Upolu

+685 20555

+685 27589

Open only during International Flights

Salelologa Branch
Salelologa, Savaii


+685 51213
+685 51080
+685 51213

 

9.00am – 4.00pm (Mon-Fri)
Saturday – closed

ANZ Foreign Exchange
Fagalii Airport, Upolu

+685 27589

+685 27590

9.00am – 5.00pm
(Mon – Sun during flight hours)

*Excluding public holidays

Mailing address

ANZ Bank (Samoa) Limited
Beach Road
P.O. Box L1855
Apia
Samoa

Recieving payments from overseas

To receive an inward payment from overseas, you'll need to provide the sender with:

  • Your account number (as it appears on your ANZ account/statement)
  • Your account name (full legal name)
  • Your full residential address
  • Your bank name and address, which is ‘ANZ Bank (Samoa) Limited. Beach Road, Apia, Samoa’
  • The ANZ SWIFT code, which is ‘ANZBWSWW’.

*Fees and charges apply – refer to the ANZ Fees and Charges brochure (Telegraphic Transfer) for details. 

ATM locations

Name

Location

Apia

Main branch (three external and one internal)

Matautu-uta

Scoops

Vaisigano

Sheraton Samoa

Togafuafua

SSAB Mega Store

Vaoala

Mynas Supermarket

Motootua

Lynn Netzler’s Supermarket

Savalalo

SNPF Plaza

Saleufi

Amau Mall

Lotopa

Mariyon of Samoa (Siaosi)

Vaitele Industrial Zone

Vaitele Branch

Siusega

Mariyon of Samoa (Siaosi)

Faleolo International Airport

Airport Branch

Mulifanua

Aggie Grey's Lagoon Beach Resort & Spa

Savaii

Salelologa Branch

Fagamalo, Savaii

Lelagoto Resort