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Changes to ANZ rates, fees and agreements

Changes to ANZ terms and conditions

ANZ Internet Banking Terms and Conditions and ANZ Pacific App Terms and Conditions

We are combining the ANZ Internet Banking Terms and Conditions and the ANZ Pacific App Terms and Conditions into one document, to be known as the Electronic Banking Conditions. We are also making some changes to those terms and conditions which apply when you use ANZ Internet Banking and the ANZ Pacific App.

 

ANZ Consumer Lending Products Terms and Conditions and the ANZ Savings and Transaction Products Terms and Conditions

We are:

  • updating the definition of Bank Mail; and
  • adding a reference to the ANZ Electronic Banking Conditions,

in both the ANZ Consumer Lending Products Terms and Conditions and the ANZ Savings and Transaction Products Terms and Conditions.

 

The new ANZ Electronic Banking Conditions and the updated ANZ Consumer Lending Products Terms and Conditions and ANZ Savings and Transaction Products Terms and Conditions will each take effect from 1 December 2022.

Updated copies of these terms and conditions will be available online from 1 December 2022.

If you have any questions, please do not hesitate to contact us.

 

Changes to the ANZ rates, fees and agreements

Changes to ANZ interest rates

We’re increasing the interest rates on the following new ANZ Term Deposits, effective 1 September 2022.

See below for a summary of the changes.

ANZ Term Deposits:

Term

New rate

Change

1 month

0.90% p.a.

+0.40% p.a.

3 months

1.60% p.a.

+0.40% p.a.

6 months

1.90% p.a.

+0.40% p.a.

9 months

2.00% p.a.

+0.20% p.a.

12 months

2.15% p.a.

+0.65% p.a.

 

These changes will be reflected on our website (anz.com/cookislands) from 1 September 2022. All interest rates are subject to change after the fixed term. Interest rate increases apply to new local currency Term Deposits only. All interest rates are advised on a per annum (p.a.) basis. ANZ terms and conditions and fees apply. If you have any questions, please do not hesitate to contact us on +682 21 750 or visit an ANZ branch.

Changes to the ANZ General Banking Conditions

For customers in the Cook Islands who use Transactive Global, we’re changing our current ANZ General Banking Conditions (dated 2014).  This includes changes being made to various schedules to those ANZ General Banking Conditions.

These changes will apply from 1 July 2022, subject to any specific agreed terms you may have negotiated with us. Please contact your Relationship Manager if you have any questions.

See the updated ANZ General Banking Conditions on the online forms page.

 

 

Changes to the ANZ Internet Banking Terms and Conditions and ANZ Pacific App Terms and Conditions

We are making some minor changes to the ANZ Internet Banking Terms and Conditions and the ANZ Pacific App Banking Terms and Conditions.

The updated terms and conditions will apply to all customers from 27 May 2022 and from this date will be available online at and in branch.

Further information is available from any ANZ branch or you can contact us on +682 21 750.

ANZ fees and charges change

 

We’re making changes to some of our fees and charges, effective 1 April 2022.

In the past we’ve charged an Electronic transaction fee that consisted of EFTPOS fees, Bill Payment fees, Internet Banking transfer fees and ATM withdrawal fees. After 1 April 2022 EFTPOS transactions, Bill Payments and Internet Banking transfers will be free and ATM withdrawal fees will be charged at the time of transaction.

We’ve summarised the changes in the Electronic fees and charges notice (PDF 518KB).

An updated copy of our ANZ Fees and Charges will be available from 1 April 2022 at your local branch or on our fees and charges page.

ANZ interest rate change

We are reducing the interest rate on the ANZ Home Loan and Residential Investment Property Loan – variable rate, effective 1 February 2022.

See below for a summary of the changes.

 

New rate

Change

ANZ Home Loan – variable rate 7.25% p.a. -1.75% p.a.
ANZ Residential Investment Property Loan – variable rate 8.25% p.a. -1.75% p.a.

 

These changes will be reflected on our website (anz.com/cookislands) from 1 February 2022. All interest rates are subject to change. Interest rate reductions apply to local currency Term Deposits only. All interest rates are advised on a per annum basis (p.a.). ANZ terms and conditions and fees apply. If you have any questions, please do not hesitate to contact us on +682 21 750 or visit an ANZ branch.

Updating of the ANZ Pacific POS Merchant Services Terms and Conditions

Due to the expiry of the Mastercard Value Add Service (VAS) server on 3 September 2021, we are updating the ANZ Pacific POS Merchant Services Terms and Conditions.

The updated ANZ Pacific POS Merchant Services Terms and Conditions will come into effect on 3 September 2021.

The updated ANZ Pacific POS Merchant Services Terms and Conditions are available online.

 

Discontinuance of ANZ foreign currency cash services

From 1 February 2021, ANZ will no longer offer foreign currency cash services. This means that you will no longer be able to buy or sell foreign cash at ANZ branches.

This change is a result of a significant fall in foreign cash transactions, due to COVID-19 related border closures and restrictions.

To reflect this change, the ANZ Savings & Transaction Products Terms and Conditions and the ANZ Fees and Charges Customer Banking Services brochure will change from 1 February  2021. The updated terms and conditions will be available at anz.com/cookislands or at any ANZ branch.

For more information, including alternative options for buying and selling foreign cash, visit our Foreign Cash page.

If you have any questions:

  • Contact us via Bank Mail, if you’re registered for ANZ Internet Banking or the ANZ Pacific App
  • Email our team on anzcookislands@anz.com
  • Call the ANZ Support Centre on +682 21 750.

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