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Changes to ANZ rates, fees and agreements

Changes to ANZ terms and conditions 

ANZ Internet Banking Terms and Conditions and ANZ Pacific App Terms and Conditions

We are combining the ANZ Internet Banking Terms and Conditions and the ANZ Pacific App Terms and Conditions into one document, to be known as the ANZ Electronic Banking Conditions. We are also making some changes to those terms and conditions which apply when you use ANZ Internet Banking and the ANZ Pacific App. 

 

ANZ Consumer Lending Products Terms and Conditions and ANZ Savings and Transaction Products Terms and Conditions

We are:

  • updating the definition of Bank Mail; and
  • adding a reference to the ANZ Electronic Banking Conditions,

in both the ANZ Consumer Lending Products Terms and Conditions and the ANZ Savings and Transaction Products Terms and Conditions.

 

The new ANZ Electronic Banking Conditions and the updated ANZ Consumer Lending Products Terms and Conditions and ANZ Savings and Transaction Products Terms and Conditions will each take effect from 1 December 2022.

Updated copies of these terms and conditions will be available online from 1 December 2022.

If you have any questions, please do not hestitate to contact us.

Changes to the ANZ General Banking Conditions

For customers in Tonga who use Transactive Global, we’re changing our current ANZ General Banking Conditions (dated 2014).  This includes changes being made to various schedules to those ANZ General Banking Conditions.

These changes will apply from 1 July 2022, subject to any specific agreed terms you may have negotiated with us. Please contact your Relationship Manager if you have any questions.

See the updated ANZ General Banking Conditions on the online forms page.

ANZ fees and charges change 

We are making changes to some of our fees and charges, effective 1 July 2021.

In the past we’ve charged an Electronic transaction fee or a Transaction fee that consisted of EFTPOS fees, Bill Payment fees, Internet Banking transfer fees and ATM withdrawal fees. After 1 July 2022 EFTPOS transactions, Bill Payments and Internet Banking transfers will be free and ATM withdrawal fees will be charged at the time of transaction.

We’ve summaries the changes in the Electronic fees and charges notice (PDF 515kB).

An updated copy of our ANZ Disclosure of Fees and Charges will be available from 1 July 2022 at your local branch or online. 

Changes to the ANZ Internet Banking Terms and Conditions and ANZ Pacific App Terms and Conditions

We are making some minor changes to the ANZ Internet Banking Terms and Conditions and the ANZ Pacific App Banking Terms and Conditions.

The updated terms and conditions will apply to all customers from 27 May 2022 and from this date will be available online at and in branch.

Further information is available from any ANZ branch or you can contact us on +67620500.

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