The Digital Banking Division was created in July 2016 to lead the development of a superior digital banking experience that will simplify the lives of ANZ’s eight million retail, commercial and institutional customers, as well as for its staff.

Digital Banking is responsible for driving a Group-wide digital culture by broadening ANZ’s approach to innovation, experimentation, streamlining and automating processes. This includes digital projects and strategic relationships with the FinTech sector.

The division works in close partnership with our customer divisions and Technology, Services and Operations to deliver a more convenient, engaging and seamless banking experience across all customer touch-points.