Established our Ethics and Responsible Business Committee
Implemented our Ethical Decision Making Framework
Committed to fund and facilitate $50 billion by 2025 in sustainable solutions for our customers
Committed to fund and facilitate $10 billion of investment by 2030 to deliver more affordable, accessible and sustainable homes1
Reached more than 67,600 people through our financial wellbeing programs, MoneyMinded and Saver Plus2
1. Refers to homes to buy and rent in Australia and New Zealand. 2. Includes individuals who have participated in more than one program (for example, people who have participated in MoneyMinded as part of Saver Plus are counted twice as they are included in both the MoneyMinded and Saver Plus totals) in the period 1 October 2020 – 30 September 2021.
Helping people save for, buy and own a sustainable, livable and affordable home.
Helping people start or buy and sustainably grow their business.
Helping companies move goods and capital around the region and sustainably grow their business.
1. On a cash profit (continuing operations) basis. Excludes non-core items included in statutory profit and discontinued operations and is provided to assist readers in understanding the result of the ongoing business activities of the Group. For further information on adjustments between statutory and cash profit refer to page 57 . 2. Figure includes forgone revenue of $106m, the cost of providing low or fee-free accounts to a range of customers such as government benefit recipients, not-for-profit organisations, students and the elderly. International transfer fees were waived for funds sent from Australia and New Zealand to the Pacific to support communities impacted by COVID-19. 3. Equals shareholders' equity less preference share capital, goodwill, software and other intangible assets divided by the number of ordinary shares. 4. APRA Level 2. 5. Measures representation at the Senior Manager, Executive and Senior Executive levels. Includes all employees regardless of leave status but not contractors (who are included in Full Time Equivalents (FTE)). 6. In Australia and New Zealand.
The bank has navigated a year of historic health and economic challenges while also supporting our customers and the community.
Read moreIt has been another significant year in the transformation of ANZ, particularly when considering the impacts COVID-19 is having on our customers and colleagues.
Read moreFund manager Kilter Rural invests in the regeneration of rural farmland, water assets and environmental protection.
Read moreThis year Saver Plus reached a significant milestone. The program has now enabled more than 50,000 lower income Australians to save around $26 million for their education costs, with ANZ providing matching of $21 million.
Read storyAustralia suffers from a chronic lack of housing supply for people with disability.
Read storyThe ANZ Business Growth Program, established in 2014, is delivered by The Australian Centre for Business Growth, University of South Australia.
Read storyJuggling the final year of high school, two after-school jobs, a Certificate II in Business, a school-based traineeship and a local Aboriginal school-to-work transition program, young Indigenous Australian woman Talia Trimboli is seizing every opportunity that comes her way.
Read storyOur MoneyMinded financial education program – designed to help adults build budgeting, saving and money skills – has been helping Pacific workers during their mandatory two-week quarantine period in Australia.
Read storyOur value creation model outlines how we deliver positive outcomes for our key stakeholders through our business activities, and identifies the value drivers (or capitals) – that we rely on to meet our strategic goals and build a better bank. Long-term value creation is dependent on our ability to successfully manage the risks and opportunities in our operating environment.
Products and services
Loans, transaction banking services, deposits and other financial products developed for our customers.
Finance
Loans, transaction banking services, deposits and other financial products developed for our customers.
People
Loans, transaction banking services, deposits and other financial products developed for our customers.
Technology, data and risk management
Loans, transaction banking services, deposits and other financial products developed for our customers.
Environment
Loans, transaction banking services, deposits and other financial products developed for our customers.
Social
Loans, transaction banking services, deposits and other financial products developed for our customers.
We generate stronger long-term financial results (in terms of sustainable economic profits) enabling shareholders to meet their goals
Our customers are financially better off over their lifetime and implement more sustainable business practices than others
Our diverse teams are engaged and optimised for success
Our practices and services provide more opportunity for the community and we have supported and improved positive economic development and transition
1. All figures below relate to the period 1 October 2020 - 30 September 2021 unless otherwise stated. 2. On a cash profit (continuing operations) basis. Excludes non-core items included in statutory profit and discontinued operations and is provided to assist readers in understanding the result of the ongoing business activities of the Group. For further information on adjustments between statutory and cash profit refer to page 57. 3. Equals shareholders’ equity less preference share capital, goodwill, software and other intangible assets divided by the number of ordinary shares. 4. Total taxes borne by the Group, includes unrecovered GST/VAT, employee-related taxes an other taxes. Inclusive of discontinued operations. 5. Includes individuals who have participated in more than one program (for example, people who have participated in MoneyMinded as part of Saver Plus are counted twice as they are included in both the MoneyMinded and Saver Plus totals).
“The values forged in this merger 70 years ago are still part of the fabric of who we are today. We are still a bank that wants to back people with a vision for a better life.”
Shayne Elliott | Chief Executive Officer
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