Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Turn on automatic software updates
Set your software, operating system and apps to auto update to make sure you get the latest security features.
What are software updates?
Software updates often fix weaknesses in operating systems and software, including apps, which hackers use to access computers and mobile devices. So keeping everything up-to-date is one of the best ways to protect yourself.
Why is it important?
Malicious software can stop your computer from working, delete or corrupt files and/or allow cybercriminals to access your personal and confidential information. Additional good-quality security software can defend you by providing protection including virus scans, spam filtering, parental controls and preventing unwanted access.
What are we doing?
Trusteer Rapport offer
We offer ANZ customers free access to IBM® Security Trusteer Rapport™, software that complements existing anti-virus software with financial malware protection.
Regular security updates
We’re always working behind the scenes to equip our systems and apps with the latest security measures.
External Resources
We're working every day to help keep you secure online, however it's also your responsibility to keep yourself secure. To help you, here are some suggestions of simple steps you can take to further improve your level of security.
- Turn on auto updates for the operating system, software and apps on your computer and mobile devices to make sure you get the latest security features.
- When you first install additional security software make sure you run a ‘full scan’ to detect any existing problems, then enable regular automatic scanning
- If your security software cannot remove a virus, seek professional technical assistance
- Make regular back-ups so you can recover your data if your files are deleted or damaged
No security software guarantees protection against unauthorised access or viruses and malicious software but it may improve the level of security on your computer or devices.
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Stay Smart onlineWant to know more about turning on automatic software updates? Visit the Australian Government's Stay Smart Online site to learn more. |
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Contact us
Received an ANZ hoax or suspicious message?
Report fraudulent or unusual activity
Personal Banking Customers:
13 33 50 / +61 3 9683 8833
Business Customers using ANZ Transactive:
13 70 28 / +61 3 8693 7153
You may also be interested in
Pause before sharing your personal information
Ask yourself, do I really need to give my information to this site or this person? If it doesn’t feel right, don’t share it.
Activate two layers of security
Use two-factor authentication for an extra layer of security to keep your personal information safe.
Call out suspicious messages
Be aware of scams. If an email, call or SMS seems unusual, check it through official contact points or report it.
This information seeks to raise awareness and provides general information only. It may be necessary or appropriate to ensure that measures are taken in addition to, or in substitution for, the measures presented having regard to your particular personal or business circumstances.