Please note: TXT Banking is only available for existing customers who have previously registered for this service. New customers with smartphones can download our ANZ goMoney app or can use phone banking.
What can I do with TXT Banking?
You can check balances, View mini statements and receive account alerts.
How to use TXT Banking?
To set up an account alert:
Who can use TXT Banking?
How many accounts can I access using TXT Banking?
What happens if I close one of my TXT Banking accounts?
Can I use TXT Banking overseas?
Can I use my current mobile phone for TXT Banking?
What if I get a new mobile phone?
What if I change my mobile phone number?
Please call us on 1300 ANZ MOBI (1300 269 6624) to update your mobile phone number.
What if I change my CRN (Customer Registration Number)?
Can I use TXT Banking on all networks?
What will I be charged?
What number do I text to get a mini statement?
Are the transactions in mini statements up-to-date?
How do I know if a transaction is a debit or a credit in the mini statement?
How long does it take to get a mini statement using TXT Banking?
|Managing your accounts|
What number do I text to get an account balance?
Are account balances up-to-date?
How is 'balance' defined when I request an account balance?
What is an Account alert?
Can I set up an Account alert for any day of the month?
Can I set up an Account alert for any time of the day?
|Passwords and security|
What should I do if I lose my mobile phone?
What should I do if my mobile phone is stolen?
Can someone else report my mobile phone lost or stolen?
Or alternatively, you can call us on 1300 ANZ MOBI (1300 269 6624) to request a new Activation Code.
What if I enter the wrong Activation Code?