Home loan appointment checklist

Documents to bring to your appointment

For your home loan appointment please ensure bring the following information to confirm your details so our home loan specialists can help find the home loan that best suits you.

Your personal identification

Bring two of the following current documents to complete the customer identification process:

Or if you only have one of the above forms of photo ID, you will also need to bring one of the following:

Your income

To confirm your PAYG income, provide either:

Or provide your most recent payslip without YTD income and one of the following to confirm 3 months of continuous employment:

Self employed

Rental income

To confirm your rental income, provide one of the following:

Other income

You should also bring details of any other income such as:

Your financial position

Listing your other assets and liabilities will help us determine your capacity to repay the loan.

Your assets

Bring along proof of savings (bank account details) and a list of any other assets you have (e.g. current term deposit account, share investment statement, property or motor vehicle assets).

Your liabilities

Listing liabilities will help us to quickly determine how much you can afford to repay on your loan.  Please bring the following:

Your personal insurance documents

Property purchase/construction (if applicable)

To enable us to determine what you are buying we will need:

If refinancing your loan and you are not with ANZ, we will need:

If you have any questions prior to your appointment, or if you would like to reschedule your appointment, please email ANZ Direct customercare@anz.com or contact your local branch directly.

Need a hand to complete your home loan documents?

Quick guides and videos to help you with the process.

How to apply

Call us on 1800 100 641

Send us an enquiry

Call us on 1800 100 641
8:00am to 8:00pm (AEST) Monday to Friday,
8:00am to 6:00pm (AEST) Saturdays and Sundays.

1. Employment must be for at least three months; payslip contains the employer’s name or ABN clearly identified, and cannot be handwritten. Tax related documents and PAYG must relate to last tax year.

2. Private lease agreements are accepted.

3. Centrelink statement must be no more than 4 weeks old, and cannot be handwritten.

4. Internet statements need to be supported by a minimum of one original bank statement.

5. Payout quotes are subject to change and must be confirmed on the day of settlement.


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