View past payments/transfers
Using ANZ Internet Banking you can easily keep track of any past payments and transfers from your linked accounts and also any accounts you may have de-linked from your ANZ Internet Banking CRN.
- search for payments and transfers from the past 7, 14, 30, 60, 90 or 120 days
- view a summary of your past payments or transfers from that period
- view details of a specific payment or transfer
- send an enquiry to ANZ about a specific payment or transfer
- Search past payments
- View details of a past payment
- Enquire about a past payment or transfer
- Sort past payments by account
Use our frequently asked questions to find out more about past payments/transfers.
|Where can I see payments/transfers I've made in the past?|
From the "Payments" menu, select "View past payments / transfers" function. This functions allows you to view and search up to 120 days of your past ANZ Internet Banking payments and transfers, using the following criteria:
For payments/transfers older than 120 days:
|How long does it take for a payment or transfer to be processed?|
Refer to the following FAQs for your payment/transfer type.
For transfers between your own accounts:
For Pay Anyone payments:
For BPAY® payments:
For international payments/transfers:
|How do I know if my payments/transfers are successful?|
Whenever you confirm a payment/transfer you'll see a lodgement number This confirms your payment was successfully submitted. You will also receive a receipt number when your payment is actually processed.
|What can I do if a payment/transfer is not debited from my account on the due date?|
If the payment/transfer was scheduled for today, has not been debited from your account and does not appear in the "View past payments / transfers" page, it could mean that the payment/transfer is still being processed.
|What does a payment/transfer status of "Failed" mean?|
If the status of a transaction is shown as "Failed", it means that the payment/transfer could not be processed. Hence the payment/transfer was not debited from your account.
If you wish to view the details of the payment or transfer:
|I can see a payment/transfer with "Status unknown". What does this mean?|
If the status of a transaction is shown as "Status unknown" it could mean that the payment/transfer is currently being processed.
|What does a payment/transfer status of "Deleted" mean?|
If you have deleted a scheduled future payment/transfer or bill payment before it was processed, it will be displayed in your "Manage future payments/transfers" or bill payments with a status of "Deleted".
|I have a query about a payment/transfer I've made online - what can I do?|
|I've entered the wrong account details when paying/transferring money - what can I do?|
Once the payment/transfer is confirmed and is processed, you cannot delete or cancel the payment/transfer using ANZ Internet Banking.
Need more help?
For further assistance please call the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week
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