Edit an Operator
Managing Operators is an effective way for ANZ Internet Banking for Business Administrators to monitor user activity and control Operator access.
- You can easily edit an Operator from your list by updating their name, contact details or areas of access within ANZ Internet Banking.
- Step 1 - Edit the Operator's details
- Step 2 - Edit the access levels
- Step 3 - Edit the account access permissions
- Step 4 - Review and confirm the details
- Important notes
- Add an Operator
- View Operator account permissions
- Unsuspend an Operator
- Lock or unlock an Operator
- Reset Operator password
- Delete an Operator
- Search activity logs
- Download activity logs
- Pay and transfer - business customers
- Pay and transfer
- Direct debits
- Manage my accounts
- Update my details
- Find out more about ANZ
You can easily edit an Operator from your list by updating their name, contact details or areas of access within ANZ Internet Banking for Business.
Navigate to “Manage Users”
- Select the “Profile” menu
- Select "Manage users".
- Select the Operator you'd like to edit from the list.
The "Manage Operators - Edit Operator" page will display with the Operator profile including the Operator ID, Operator status, date created and last modified.
|Step 1 - Edit the Operator's details|
Fill in the required personal information for the new Operator as requested:
|Step 2 - Edit the access levels|
Access: edit the appropriate access levels for the Operator, using the checkboxes:
Click on the "Continue" button if you want to proceed. Otherwise click on the "Cancel" button.
|Step 3 - Edit the account access permissions|
Each account you've linked to ANZ Internet Banking for Business will display with account name and number. You can edit the Operator's access permissions for each account.
If you choose the "View and transaction" option, you'll need to specify which types of transactions the Operator can perform using each account.
Please note that any transactions performed by the Operator will need to go through the authorisation process.
When you are happy with all account access permissions, select "Continue".
|Step 4 - Review and confirm the details|
Need more help?
Use our faqs to find out more about editing Operators in ANZ Internet Banking for Business.
|How do I manage Operators once they are registered?|
|Can Operators get assistance over the phone?|
For general enquiries Operators can call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906), between 8.00am and 8.00pm Melbourne time, Monday to Friday.
As an Operator, if you need any support regarding:
|What information can be modified for an existing Operator?|
The personal details of the Operators and their levels of access to templates, payees and accounts can be modified.
|What is an Operator ID?|
The Operator ID is a unique ID created by the Administrator while adding an Operator in ANZ Internet Banking for Business.
|Can I create two Operators with the same ID?|
No. Two Operators cannot have the same Operator ID.
|Can Operators authorise payments with "View" and "Transfer" access?|
|What can an Operator do with the different access levels?|
The access level for an Operator can be changed at any time by the Administrator. When access levels are changed, they will be immediately available in ANZ Internet Banking for Business.
|What can Operators with “Transfer” access level do in ANZ Internet Banking?|
Direct debit payments.
|Why can't my Operator access the international payments section?|
The Operator will only be able to access the functions they have been assigned access for.
If the Operator cannot access certain functions, the access level can be modified via "Edit Access" in the "Manage users" menu.
Need more help?
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
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