Add an Operator
Managing Operators is an effective way for ANZ Internet Banking for Business Administrators to monitor user activity and control Operator access.
- You can easily add a new Operator to your list.
- The Operator will have an initial status of "Locked" and will need to be un-locked by the Administrator in order to access ANZ Internet Banking.
- Step 1 - Enter the Operator's details
- Step 2 - Select the access levels
- Step 3 - Select the account access permissions
- Step 4 - Review and confirm the details
- Step 5 - View the Operator profile details
- Important notes
- Edit an Operator
- View Operator account permissions
- Unsuspend an Operator
- Lock or unlock an Operator
- Reset Operator password
- Delete an Operator
- Search activity logs
- Download activity logs
- Pay and transfer - business customers
- Pay and transfer
- Direct debits
- Manage my accounts
- Update my details
- Find out more about ANZ
ANZ Internet Banking for Business Administrators can add and manage Operators online. To add a new Operator:
- Go to the "Profile" menu
- Select "Manage users"
- Select the "Add Operator" link
The "Manage Operators - Add Operator" page will display.
|Step 1 - Enter the Operator's details|
Fill in the required personal information for the new Operator as requested:
|Step 2 - Select the access levels|
Access: select the appropriate access levels for the Operator, using the checkboxes:
Select the "Continue" button if you want to proceed. Otherwise select the "Cancel" button.
|Step 3 - Select the account access permissions|
Each account you've linked to ANZ Internet Banking for Business will display with account name and number. You'll need to set the new Operator's access permissions for each account.
If you choose the "View and transaction" option, you'll need to specify which types of transactions the Operator can perform using each account.
Please note that any transactions performed by the Operator will need to go through the authorisation process.
When you are happy with all account access permissions, select "Continue".
|Step 4 - Review and confirm the details|
|Step 5 - View the Operator profile details|
The Operator profile is created immediately. The "Manage Operators - profile created" page displays the following information:
You'll need to provide the above information to the new Operator so that they can successfully log on to ANZ Internet Banking for Business.
Need more help?
Use our faqs to find out more about adding Operators in ANZ Internet Banking for Business.
|Do I need to fill in forms to register my accountants as Operators?|
You do not need to fill out any form to register Operators for ANZ Internet Banking for Business.
|How do I manage Operators once they are registered?|
|Who can add Operators to ANZ Internet Banking for Business?|
Only Administrators have permission to add Operators in ANZ Internet Banking for Business.
|Are there any guides available for ANZ Internet Banking for Business users?|
There is an ANZ Internet Banking for Business demo as well as a user guide available on the ANZ website, which are very helpful tools to use ANZ Internet Banking for Business.
|Can Operators get assistance over the phone?|
For general enquiries Operators can call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906), between 8.00am and 8.00pm Melbourne time, Monday to Friday.
As an Operator, if you need any support regarding:
|The Administrator has set up an Operator, but the Operator can't log on. Why?|
When Operators are created, their status is always "Locked".
|What information is required to add a new Operator?|
The user's personal details are required in order to add them as Operators in ANZ Internet Banking for Business. The mandatory details are:
The optional details are the phone number and the fax number.
|What is an Operator ID?|
The Operator ID is a unique ID created by the Administrator while adding an Operator in ANZ Internet Banking for Business.
|Can I create two Operators with the same ID?|
No. Two Operators cannot have the same Operator ID.
|Can Operators authorise payments with "View and Transaction" access?|
|What can an Operator do with the different access levels?|
The access level for an Operator can be changed any time by the Administrator.
|What functions are available under the "View and Transaction" access level?|
Need more help?
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
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