Search past payments

Using ANZ Internet Banking you can easily keep track of any past payments and transfers that have left both your linked accounts and also any accounts you may have de-linked from your ANZ Internet Banking CRN.

  • You can search for payments and transactions from the past 7, 14, 30, 60, 90 or 120 days.

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FAQs

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Searching your past payments/transfers is easy.

  • Go to the "Pay and Transfer" menu.
  • Select "View Past Payments/Transfers" and follow the steps below.
Step 1 - Select your account
  • Select the account you'd like to search transactions for, using the drop down list. Alternatively you can select to search all accounts.
  • If the account you wish to view has been closed or de-linked from your ANZ Internet Banking CRN, select "All Accounts".
  • Your payments/transfers list will then include all payments from these accounts.
Step 2 - Enter a date range

To enter a date range you can either:

  • choose the last 7, 14, 30, 60, 90 or 120 days, using the drop down list, or
  • specify your own date range that is within the last 120 days.
Step 3 - Select the type of transactions you would like to search for
  • Click the radio button next to the type of transactions you are interested in viewing.
  • You can choose between all transactions, all deposits, all withdrawals, all cheques presented, cheque serial number range or a specific amount.
  • The two cheque options will only be available for accounts that you have previously written cheques from.
Step 4 - Click the "Search" button
  • A list of past payments that meet your search criteria will then display.

Need more help?

Use our frequently asked questions to find out more about searching for past payments/transfers.

Where can I see payments/transfers I've made in the past?

In the "View Past Payments/Transfers" function located in the "Pay and Transfer" menu. This allows you to view and search your past ANZ Internet Banking payments and transfers, using the following criteria:

  • the account from which the payment or transfer was made (including closed accounts or accounts that have been de-linked from your CRN)
  • date range
  • transfer or payment type.

You can view details of your payments and transfers for the last 120 days via ANZ Internet Banking.

For payments/transfers older than 120 days:

  • please refer to your account statement or
  • call the ANZ Customer Service team on 13 13 14 (International callers: +61 3 9683 9999) 24 hours a day, seven days a week to order a copy of your statement.
How do I search for a payment/transfer made using an account that's now closed?

If the account you wish to view has been closed or de-linked from your ANZ Internet Banking CRN, select "All Accounts" from the drop down list. 

  • Your payments/transfers list will then include all payments/transfers from these accounts.
How many payments and transfers can I view on the "View Past Payments/Transfers" page?

You can view up to ten payments and transfers at a time. To view additional payments/transfers, click on the "Next" button at the bottom of the page.

What information can I find on this page?

Once you have performed your search, you will see the following information for your past payments and transfers:

  • Status: shows the payment/transfer status (Paid, Failed, Unknown, Deleted, etc).
  • Payment Date: for a status of "Paid" this is the date that the payment/transfer was processed. For a status of "Deleted" this is the date that the payment/transfer was originally scheduled to be processed. For all other statuses, this is the date the payment/transfer was attempted.
  • Payment Type: immediate payments/transfers will display "Immediate". Scheduled recurring payments/transfers will display the frequency of the payment (Daily, Weekly, Fortnightly, Monthly, Quarterly, Semi-annually or Annually). The type of facility used for the payment/transfer will also be displayed (eg. Pay Anyone, BPAY Bill payment, funds transfer, International Money Transfer).
  • From Account: the account from which the payment/transfer was made.
  • To":displays either the account to which the payment/transfer was made, the biller to which the bill was paid, or the payee who received the funds, etc. Where multiple transfers are made, the "to" column will display "Multiple".
  • Lodgement Number: displays the lodgement number issued to you when you scheduled the payment/transfer. The lodgement number can be used for any enquiries you may have about this payment/transfer or bill payment.
  • Amount: the amount that you scheduled to be transferred or paid. If the payment/transfer was successful, this is the amount that was debited from your account.
How do I know if my payments and transfers are successful?
What does a payment/transfer status of "failed" mean?
I can see a payment/transfer with "Status unknown". What does this mean?
What does a payment/transfer status of "deleted" mean?
Important notes
  • The time that it takes for payment/transfer to be processed to your account will depend on the payment/transfer type. Check your account terms and conditions for details. How long does it take for a payment or transfer to be processed?
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank. This may take up to a week.
  • All funds transfers between your linked accounts performed after 10.00pm (AEST) or on weekends or public holidays for the same day payment/transfer, may be processed on the following bank business day.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.