Make payroll payments

Making payroll payments is easy.

Business customers using ANZ Internet Banking:

  • Go to the "Pay and transfer" menu.
  • Select "Payroll payments" and follow the steps below.

ANZ Internet Banking for Business customers:

  • Go to the "Pay and transfer" menu.
  • Select "Payroll payments".
  • Select "Create a new payroll payment".
  • Click "Continue" and follow the steps below.
Step 1 - Select the account to transfer from
  • From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking.

Please note that the payroll payments will all be processed as a single debit to the business account you have selected. You cannot select multiple accounts to be debited.

Step 2 - Enter the transfer date
  • Transfer date: choose the date on which you want the payments to be debited from your chosen account. To enter the date you can either:
    • select the calendar icon and click on the date required, or
    • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).

Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.

Step 3 - Fill in your business name
  • Your/Business name: enter either your own name or the name of your business. The name you enter:
    • will appear on the employee's statement so ensure it makes your identity clear to the employee.
    • must only contain letters (no special characters eg. _/@#%^*).
Step 4 - Select the employee
  • Choose an employee to transfer your first payment to, using the drop down list.

Make payroll payments - employee details

If you do not have any employees saved you can click the "Maintain employees" button to add new employees.

Step 5 - Fill in the transfer amount section
  • Reference: enter a short reference or message for the employee.
  • The employee (recipient) will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
  • Amount: enter the amount you wish to transfer, using a decimal point, if applicable.

When you are happy with the details you've entered, click the "Add to list" button.

  • The payment will now display in the list.

Make a payroll payment - transfer amount section

Step 6 - Add more payments (if applicable)
  • To add more payments to the list repeat steps 4-5.

Each time you click "Add to list" the payment details will display in the list.

  • If you need to remove a payment click the "Remove" button on the right of the list.
  • You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.
Step 7 - Save as a template (if applicable)

If you are an ANZ Internet Banking for Business customer you can save payment lists as a template to make future payroll payments quicker.

  • To save the list as a template check the box and enter a template name that you will easily identify for future use.

Make payroll payments - save as a template

Step 8 - Click "Continue"

When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

Step 9 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong employee receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following steps 1-9.
Step 10 - Confirm your transfer
  • When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 11 - View your lodgement receipt
  • Your lodgement receipt is displayed to confirm that your transaction has been submitted successfully.
  • This does not mean the transaction will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account from which the payment is to be made.
  • Please make a note of the receipt number and lodgement number for your own records.
Important notes

When you are making payroll payments it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful transfer or the wrong employee receiving the funds.
  • If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
  • If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 8.00pm (AEST), Monday to Friday.
How long do payroll payments take?
  • Transfers are processed overnight on bank business days.
  • The time that it takes for the employee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
How to stop payroll payments

You can stop recurring or future payments by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Use our faqs to find out more about making payroll payments.

How many payments can be made with payroll payments?

The following indicates the amount of payments that can be made using payroll payments for business customers:

  • Multiple payments completed manually: 18 employees.
  • Multiple payments via template: 99 employees.
  • Multiple payments via file uploads: 999 employees.
Can I make multiple payments to the same employee with payroll payments?

Yes. Payments can be made multiple times to the same employee in the same payroll payment.

  • You can only select a single business account from which to make a payment.
Can I set up recurring payroll payments?

No. Payroll payments cannot be set up as recurring payments. They can only be future dated.

  • If you want to make payments to the same employee for the same amount on a regular basis, you can save the payments as a template for re-use.
How do I stop a payroll payment?

You cannot stop an immediate payroll payment to be processed today.

  • You can only stop future dated payments if necessary.

If you wish to delete future dated payments, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment.

Can employee lists and payment templates be blocked from some users?

Employee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
How long does it take for money to be transferred to the employees' accounts?

Transfers are processed overnight on bank business days. The time that it takes for the employees' accounts to be credited will vary depending on the policy and systems of the bank the accounts are held with.

  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.
Important notes
  • It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account.
  • We do not check that the details provided by you are correct.
  • Payroll payments requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
  • Transfers requested after this time may be processed on the following bank business day.
  • The time that it takes for the employee's account to be credited will depend on the policy and systems of their bank.
  • You cannot delete or cancel an immediate transfer or a transfer to be processed today.
  • Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date or your transfer will be unsuccessful.

Need more help?

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.