Placing payments on hold
Pre-authorisation allows for the placement of cardholder funds on hold for a pre-determined time, giving you the option of completing the transaction at a later date.
Benefits at a glance
- Verify if funds are available
- Place payments on hold
- Store up to 1,000 pre-authorisations.
Approved hotels, car rental and mail/telephone order based businesses.
Simple to set up and manage When a purchase is made, a customer's card details are checked and the purchase transaction is authorised as normal, but the transaction is set to a 'pre-authorised' status. Funds are placed on hold, and the money is not debited to your account at this point, but held until final payment is processed.
Support 24 hours, 7 days Dedicated specialist support is ready for you 24 hours a day, seven days a week, so you can call us when you need to.
How to apply
Call 1300 366 988
Enquire online now
Maintainence requests, call 1300 306 269 (8am - 7pm AEST), Monday to Friday
Resolution of payments/technical issues, call 1800 039 025 (24 hours/7 days).