Ask a question about my account

At ANZ we are committed to providing our customers with a better level of service. If we make a mistake, or our service doesn’t meet your expectations, we want to know.

• Read our Frequently Asked Questions.
• Call us on 13 13 14, 24 hours a day, seven days a week.
• Drop into your local ANZ branch.
• Hearing or speech impaired customer can also utilise the TTY (Telephone Typewriter) service by calling 1300 366 255, 24 hours a day, seven days a week.