topAdding an additional cardholder
To add an additional cardholder to an existing account please complete the >Card Registration form (PDF 124kB) and fax the completed form to
You can request the limit on your card or account be increased by completing a >Commercial Card Maintenance Form (PDF 180kB). Once completed and signed please fax back to
Linking a Business Credit Card to ANZ Internet Banking/Phone Banking
You can link your Business Credit Card to ANZ Internet Banking and Phone Banking by calling the ANZ Business Credit Card Service Centre on
Reporting a card lost or stolen
To report lost or stolen cards or divulged PINs, please call us immediately on
If you are unsure about a transaction that has appeared on your statement please call the ANZ Commercial Card Service Centre. A service consultant may be able to provide you with more information to help clarify the situation. If after calling the ANZ Commercial Card Service Centre you are still unsure about a transaction you can dispute the transaction by completing a >Disputed Transaction form.pdf (PDF 152kB). Once completed and signed please fax back to
A replacement card can be ordered by contacting the ANZ Commercial Card Service Centre on
Making changes to your account
You can make changes to the details on your account (such as your address, billing cycle, and cardholder limits), by completing a >Commercial Card Maintenance form (PDF 180kB). Once completed and signed please fax back to
Adding a new signatory to an account
To add a new signatory to an existing account complete the >Account Signatories (PDF 188kB) and fax the completed form to
To make a general enquiry call the ANZ Commercial Card Service Centre on
Making a payment to a Commercial Card account
There are several payment methods available to make payments to a ANZ Commercial Card account:
CardPay Direct: This option allows customer to set-up an automatic payment that will make full, set, or minimum required payments each month. CardPay Direct can be set-up by completing the >CardPay Direct form (PDF 192kB) and faxing the completed form to
BPAY: Biller Code = 6007, Reference number = Billing Account number. Customer can contact their participating bank to make this payment from their nominated account. Payments made by BPAY on a business day via ANZ Phone or Internet Banking after 6pm AEST/AEDT will be credited to their account on the next business day.
Direct Credit via EFT: Payments to a Commercial Card account can be made via Electronic Funds Transfer (EFT) from a nominated account with most Financial Institutions. To get the BSB/account number needed to make these payments, you will need to call the ANZ Commercial Card Service Centre on
Pay by Post: Customers can complete and detach the payment advice slip on their statement and send this with a cheque to ANZ, PO Box 607D, Melbourne Vic 3001.
Paying at an ANZ Branch: Customers can present the Statement of Account to any ANZ branch in Australia to arrange payment.