Natural disasters can have severe consequences for individuals, business and local communities. We have an important role to play in helping our customers and communities manage and recover from natural disasters. 

Our Disaster Relief and Recovery Policy aims to deliver an efficient, coordinated and proportionate response to disasters.

Our emergency relief measures may include:

We encourage any customer impacted by a disaster to contact our financial hardship team, local branch or relationship manager to discuss how we can help and support you.