Our approach and performance

Improving urban sustainability is an important priority for our customers and communities wherever we operate. Increasingly, we live in urban centres faced with growing congestion, air quality and sanitation challenges.

ANZ seeks to better understand social and environmental pressures and to identify what we can do in our workplaces and branches to help minimise our environmental impact. We also actively support our customers and suppliers (through our responsible sourcing program) to deliver sound environmental and social outcomes.

About our flagship initiatives

We aim to help move towards a lower-carbon economy. Our approach is:

  1. supporting and encouraging our business customers to reduce their emissions
  2. setting a target to increase our project finance lending to lover carbon power generation
  3. setting carbon emission thresholds to ensure we closely examine power generation lending
  4. investing in renewable energy sources
  5. achieving carbon neutrality for our operations.

We are playing an active role in facilitating and sharing best practice to assist in the advancement of urban sustainability. In particular, we are sharing our knowledge and expertise in sustainable building design to industry and our peers.

We are committed to actively managing the environmental impact of our operations. As part of this commitment, we set clear, measurable targets to reduce our consumption of electricity, water and paper, our greenhouse gas emissions, and the amount of waste we send to landfill.

We actively engage with our suppliers to help to address and minimise social and environmental impacts in our supply chain. Our Supplier Code of Practice aims to improve the environmental and social performance, and reduce the environmental and social risks associated with our procurement activities.

2013 targets

Our results

2012 highlights

2012 highlights

  • Our Carbon Working Group ensured that both ANZ and our customers were well prepared for the commencement of the Australian Government’s ‘Clean Energy Future’ package.
  • Continued to roll out our Environmental Management System (EMS) across our operations in Asia during 2012, with a focus on Cambodia and India. The continued expansion of the EMS across Asia has included the extension of our online environmental reporting, which now captures data from over 30 countries. The focus in Cambodia and India has provided operational insight to assist with energy measurement and management in additional Asian countries.
  • Reduced absolute GHG emissions from our Australian operations by over 5% against the 2011 baseline, including the full commissioning of our gas fired tri-generation plant within our headquarters building in Melbourne.
  • Reduced our air travel emissions by approximately one quarter, through minimizing non-customer-related travel and the roll out of virtual communication technology such as tele-presence video conferencing.
  • Maintained carbon neutrality following certification by Low Carbon Australia that our Australian operations are in line with the Government’s National Carbon Offset Standard (NCOS). We also applied the NCOS framework to our carbon footprint and offset these emissions accordingly.
2011 highlights

2011 highlights

  • We are one of only fifteen Australian companies to achieve carbon neutrality following certification by Low Carbon Australia that our Australian operations are in line with the government’s National Carbon Offset Standard (NCOS). We also apply the NCOS framework to our global carbon footprint and offset these emissions accordingly.
  • Investment and a strong focus on efficiency improvements has led to a 12% reduction in energy use in our commercial buildings in 2011 compared with 2009.
  • In 2011, we upgraded the building management control system and the thermal metering at our 55 Collins Street offices in Melbourne to align the building with the requirements of National Built Environment Rating System (NABERS) Energy rating for office premises and enable better control for energy efficiency.
  • The design for our new office building in Sydney has been awarded a ‘6 Star Green Star’ Design rating from the Green Building Council of Australia.
  • Our new Singapore office has been awarded Singapore’s highest environmental rating, ‘Green Mark Platinum’.
  • We continue to improve the environmental credentials of branches in our Australian network as we integrate a range of environmental initiatives as part of our rolling refurbishment program.
  • We have reduced our fresh water use in our Dockland’s headquarters by more than 30% through the operation of the onsite blackwater treatment plant.
  • We engaged with researchers at the Centre for Design at RMIT University to understand how we can implement practical solutions to reduce growth in air travel as a result of our expansion across the Asia Pacific region.
  • We were named Australia’s greenest bank in Bloomberg’s World’s Greenest Banks list and we were the only Australian bank listed in the top 20. The Bloomberg list ranks banks based on their efforts to reduce emissions, promote energy efficiency, cut water consumption and capture revenue opportunities through direct and indirect investments in clean energy.


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