Our approach

Banking is built on trust and we demand that our values of integrity, collaboration, accountability, excellence and respect for our stakeholders are evident in the individual and collective actions and decisions of our people.

Our approach is underpinned by ANZ’s need to build a bank that is profitable, ethical and sustainable, and one which delivers consistently for shareholders, customers, and communities within and across the 33 markets where we operate.

We believe in the inherent strength of a vibrant, diverse and inclusive workforce where the backgrounds, perspectives and life experiences of our people help us to forge strong connections with all our customers, innovate and make better decisions for our business.  Our people have the opportunity to learn and progress with us, regardless of gender, age, ethnicity, cultural background, disability, religion and sexual orientation and professional background.

Significant opportunity exists for ANZ to leverage the diversity of our people to better anticipate the needs of our customers, particularly as we expand in Asia. Having the best connected and most respected workforce is a key ‘people’ foundation,  material to achieving our business strategy.

Building a strong and sustainable pipeline of women leaders

ANZ aims to achieve gender balance and diversity in its key recruitment, talent development and leadership programs to ensure it is building a strong pipeline of men and women leaders for the future.

Our approach and progress in creating a more gender balanced business has been recognised through our citation as Employer of Choice for Women by the Workplace Gender Equality Agency (formally known as EOWA) for the eighth time. In New Zealand ANZ was recognised by the United Nations Women National Committee for excellence in Equal Opportunity and Non-discrimination.

Building and capitalising on the inter-cultural capability of our workforce

Building a more culturally diverse workforce and internationally experienced leadership team will help to ensure we understand our local markets; the needs and expectations of local customers, regulators and the broader community; and attract and nurture local talent who can manage our business in the region in future.

We are developing a strong cadre of employees and leaders who are “Asia Capable”, whilst also building Australia and New Zealand capabilities in our global locations, such as our hubs and international markets.

Our people identify with more than 200 cultural backgrounds and around 43% of employees identify with an Asian cultural background. Our employees are encouraged to participate in a wide range of cultural festivals and support culturally focused affinity networks and training.

Increasing employment opportunities for people with disability

Disability is relevant to every aspect of our business – customers, employees, markets, communities, suppliers and other key stakeholders.

We launched our Abilities Employment program in 2007 to lift employment of people with a self-disclosed disability. We have employees with a disability across our major countries and across various levels of our business.

Our third Accessibility and Inclusion Plan (PDF 2.89MB) affirms our long-term commitment to making ANZ a place that welcomes and supports customers and employees with disability.

Stakeholder engagement

Our CEO is a member of the Male Champions of Change (MCC) initiative established in April 2010 by Elizabeth Broderick, the Australian Sex Discrimination Commissioner. The MCCs comprise 21 CEOs, department heads and non-executive directors across business and Federal Government who are working together to accelerate the advancement of women into leadership. The MCC’s second report detailing insights, actions and results from their work over the past five years was released in November 2013.

We also partner with Chief Executive Women and Melbourne Business School’s Gender Equality Project. We are a founding member of the annual Sustaining Women in Business conference and the Diversity Council Australia; a member of Pride in Diversity and the Australian Network on Disability. We are proud supporters of the Australian Government’s ‘Racism, it stops with me’ program.

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