ANZ is scaling agile across parts of the company to enable us to respond more quickly to changing customer expectations, engage and empower staff, and continue to improve efficiency. This transformation is starting in our Australia Division.

Agile at scale is a proven approach for running businesses based on small, autonomous, multi-disciplinary teams. It is used by leading digital companies such as Spotify and Google and in large financial services companies such as ING and ABN AMRO. ANZ already uses agile to deliver around 20% of our technology and digital projects, including initiatives such as Apple Pay.

This is an exciting change for ANZ because it will lead to our people working in agile being more engaged when working in ways that are less bureaucratic and more empowering.