Let us serve you better, 24 hours a day, 7 days a week at 1900 1276
ANZ is the first foreign bank in Vietnam to launch 24/7 Contact Centre which has fully operated since June 2006. We are currently providing the following services via telephone and emails.
- Product & Service consultancy
- Internet Banking assistance
- Cards support
- Account information
- Promotion information
- Customer feedback resolution
- Banking service general information
To find out more, call us at 1900 1276
Starting from 10/08/2016, not only credit card service line but also debit card, personal account, loan information and Internet Banking service will apply new automatic verification system.
Customer can call the 24/7 ANZ Contact Centre at 1900 1276 with your registered telephone code (replacing Security Password) and enjoy some new automatic features.
Credit card activation
Statement information and Credit card outstanding balance
Payment method and request resend latest Credit card statement
Check personal account balance
Due information & outstanding balance of your personal loan
4 steps to start using telephone system:
(*) Registered phone number is the phone number you registered with ANZ in your Credit card Application form (for Credit Card Service) or Account Opening form (for debit card, personal account, loan information and Internet Banking service)
Note: Telephone code for personal account and loan is different from telephone code for credit card (if you are ANZ credit cardholder)
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