The ANZ website contains the following categories:
Fees and charges
Standard schedule of charges in Vietnam effective from 1 July 2008, and are subject to change without prior notice.
Note: The charges shown in this page are inclusive of 10% VAT which is absorbed by ANZ.
Accounts
Smart Account
| Fee | Amount |
|---|---|
| Account opening fee | Free |
| Minimum opening balance | |
| - VND account | VND500,000 |
| - USD account | USD$300 |
| Account early closure fee (closure within less than 12 months) | |
| - VND account | VND100,000 |
| - USD account | USD$35 |
| Cash withdrawals/ANZ Vietnam cheque encashment | |
| - VND account | Free |
| - USD account | 0.2%, min. USD$1 |
| Other FCYs account | |
| - in USD or same currency | 0.2%, min. USD$1 |
| - in different currencies | 1%, min. USD$2 |
| - in VND | Free |
| Cheque book issuing fee | USD$1.50/VND24,000 per book of 10 cheques |
| Statements | |
| - Regular | Free |
| - Additional statements collected at bank | USD$2/VND32,000 each |
| - Additional statements mailed/faxed inside Vietnam | USD$4/VND64,000 each |
| - Additional statements mailed outside Vietnam | USD$5/VND80,000 each |
| - Additional statements faxed outside Vietnam | USD$7/VND112,000 each |
| Standing orders | |
| - Establishment | USD$5/VND80,000 per request |
| - Amendment | USD$5/VND80,000 per request |
| Internet Banking | Free |
Drafts and bank cheques
| Charges | Amount |
|---|---|
| Dishonoured cheques | USD$15/VND240,000 each |
| Stop payment cheques | USD$5/VND80,000 each |
| Guaranteed cheques | USD$5/VND80,000 each |
| Cheque Inward collection | USD$2/VND32,000 each |
| Cheque outward collection (for ANZ Account holders only) | Amount |
|---|---|
| Inside Vietnam | USD$3/VND48,000 |
| Overseas |
0.5% (min. USD$10 - max. USD$100) plus Postage USD$3 or Courier USD$10 Or (min. VND160,000 – max VND1,600,000) plus Postage VND48,000 or Courier VND160,000 |
| Drafts | Amount |
|---|---|
| Draft payable inside Vietnam | USD$5/VND80,000 |
| Drafts payable outside Vietnam | |
| - From VND account | 0.3% (min. VND80,000 - max. VND320,000) |
| - From USD account | 0.3% (min. USD$5 - max. USD$20) |
| Draft cancelled | USD$15/VND24,000 plus other bank's charges |
| Travellers cheques | Amount |
|---|---|
| Travellers cheques Encashment - Customers | 2% (min. USD$2/VND32,000) |
| Travellers cheques Issuing | 2% (min. US$D4/VND32,000) |
| Foreign currency notes exchange | Amount |
|---|---|
| Cash handling fee | 1% (min. USD$2/VND32,000) |
Remittances
Transfers between accounts within ANZ Vietnam branches are free of charge.
| Telegraphic Transfers | Amount |
|---|---|
| Telegraphic Transfer | |
| Transfer within ANZ branches in Vietnam | Free |
| Local telegraphic Transfer | |
| Within Hanoi/HCMC | |
| - VND account | VND15,000 flat/txn |
| - USD account | USD$1 flat/txn |
| Outside Hanoi/HCMC | |
| - VND account | VND15,000 flat/txn |
| - USD account | USD$1 flat/txn |
| Overseas Telegraphic Transfer | |
| - VND account | VND320,000 flat/txn |
| - USD account | USD$20 flat/txn |
| Telegraphic Transfer Amendment Fee | |
| - Local Transfer | VND30,000 or USD$2/request |
| - Overseas Transfer | VND240,000 or USD$15/request |
| Inward from overseas | |
| - To an ANZ personal account | USD$3/VND48,000/txn |
| Settlements paid in cash (according to State Bank of VN Decision 170) | |
| - In VND notes | 0.05% (min. USD$2-max. USD$200) plus USD$2 communication fee |
| - In other foreign currency | 0.55% (min. USD$7-max. USD$200) plus USD$2 communication fee |
Cards
| ANZ Visa Debit | Amount |
|---|---|
| Annual card fee | |
| VND account | VND150,000/card |
| USD account | USD$10/card |
| Card reissuing fee | |
| VND account | VND150,000/card |
| USD account | USD$10/card |
| PIN reissuing fee | |
| VND account | VND50,000/pin |
| USD account | USD$3/pin |
| Purchase at Visa Merchants | |
| In Vietnam | Free |
| Overseas | 2% cross-border fee |
| Cash advance | |
| At other bank counters | 2% + USD$5/txn |
| ATM Cash Withdrawal Fee | |
| - At ANZ VN ATMs | Free |
| - At other local banks ATMs: | |
| VND account | VND30,000/txn |
| USD account | USD$2/txn |
| - At overseas ATMs: | |
| VND account | VND75,000/txn + 2% cross–border fee |
| USD account | USD$5/txn + 2% cross-border fee |
| Other ATM charges | |
| Balance & Declined Transaction | |
| - ANZ ATMs in Vietnam | Free |
| - At other local bank’s ATMs | VND10,000/txn USD$0.75/txn |
| - At overseas ATMs | VND10,000/txn USD$0.75/txn |
| ATM Transaction Fee (for cards not issued by ANZ Vietnam) |
VND20,000/txn |
| ANZ Visa Credit cards | Amount |
|---|---|
| Annual fee | |
| - ANZ Classic Card – primary card | VND300,000 |
| - ANZ Classic Card – supplementary card | VND200,000 |
| - ANZ Gold Card – primary card | VND400,000 |
| - ANZ Gold Card – supplementary card | VND300,000 |
| Monthly interest | 1.625% |
| Cash advance fee | 4% (minimum VND60,000) |
| Currency conversion fee | 2.1% of transaction amount |
| Credit limit change fee | VND30,000 |
| Excess limit fee | 0.075% per day on excess to limit (minimum VND40,000) |
| Late payment fee | 4% of minimum payment amount (minimum VND80,000) |
| Statement copy fee | VND30,000 |
| Copy of transaction receipt fee | VND80,000 |
| Card replacement fee | VND50,000 |
| Lost card and Replacement fee | VND150,000 |
| Product type change fee | VND150,000 |
| PIN Re-issue fee | VND30,000 |
| Incorrect chargeback request fee | VND80,000 |
| Exception request fee | VND80,000 |
Miscellaneous
| Balance certificate | USD$5/VND80,000 per request |
|---|---|
| Account confirmation | USD$5/VND80,000 per request |
| Audit report confirmations | USD$15/VND240,000 per request |
| Account transaction investigation | USD$15/VND240,000 per request |
| Outward messages (at the bank’s discretion) | USD$15 per request |
| Fee for facsimile | |
| - Local | USD$2/VND32,000 per page |
| - Overseas | USD$5/VND80,000 per page |
| Fee for holding mail (to customers who do not collect documents for more than 3 months) | USD$20/VND320,000 per year |
Other terms and conditions
- Terms and conditions for other services not listed herein will be provided upon request.
- All terms and conditions contained herein supersede any previously issued and are subject to change or cancellation without prior notice.
- All accounts and transactions are subject to the regulations of the State Bank of Vietnam and the Laws of the Socialist Republic of Vietnam.
- Charges in USD will be levied at the bank's prevailing rate of exchange on the date of the transaction.
- Any charges levied at by ANZ's overseas agents, Banks or affiliates are additional to those above.
- The fees and charges quoted are not inclusive of other banks' charges.
- All fees and charges are current at time of publication and are subject to change without notice.
© Australia and New Zealand Banking Group Limited (ANZ) 2008 ABN 11 005 357 522. ANZ's colour blue is a trade mark of ANZ.