ANZ - USA - Country Information


	United States of America

	General Personal Banking Enquiries

Click here to find out how ANZ in the USA can help you open an account in Australia or New Zealand or transfer money to Australia or New Zealand:

See below for information on how to:

Report lost or stolen Australian or New Zealand cards
Resolve common issues relating to Australian or New Zealand Bank Accounts and Credit / Debit Cards

24 hour Telephone Service

ANZ provides you with a 24 hour, direct dial telephone service for resolving all your account and card enquiries. The relevant numbers are listed below.

Transaction Banking facilities are available only from Australia and New Zealand. ANZ is not able to provide transaction facilities in the USA and our US staff do not have access to the relevant Information Systems to help with account enquiries. The telephone numbers listed below are the best way to have these issues addressed via a single phone call.

AUSTRALIA

Credit Card and Debit Card enquiries, including:
Lost, stolen and damaged cards PIN problems Limit increases Declined transactions Disputed transactions	+61 3 9683 7043 /44/47 +61 3 9683 9999 +61 3 9683 9999 +61 3 9683 9999 +61 3 9683 9999

Bank Account enquiries, including
Internet Banking Deposits, withdrawal, balances and transactions Statements Dormant and inoperative accounts Account closure, contact	+61 3 9683 8833 +61 3 9683 9999 +61 3 9683 9999 +61 3 9683 9999 +61 3 9683 9999

NEW ZEALAND

Internet Banking Lost and stolen credit cards Lost and stolen ATM / EFTPOS cards Credit card information General bank account enquiries ANZ Phone Direct (Registered customers only)	+64 4 473 0370 +64 9 522 3010 +64 4 470 5019 +64 9 522 3010 +64 4 470 3142 +64 4 472 7123

Transferring money

Sending Funds from a US Bank account to your ANZ Account:

This is performed by your US bank or non-bank remittance provider.

To remit funds to your Australian Bank Account:

You will need to provide the sending bank with

Account name
Account number
BSB
ANZ SWIFT Code (ANZBAU3M)

To remit funds to your New Zealand Bank Account:

You will need to provide the sending bank with

Account name
Account number
Bank and Branch number
ANZ and National Bank of New Zealand SWIFT Code (ANZBNZ22)

ANZ does not currently offer bank accounts or accept deposits in the United States. Your funds would have to be transferred though another US bank with which you have an account.

Sending funds to a US Bank Account from your ANZ Bank Account or other Australian or New Zealand Bank Account:

Your bank in Australia or New Zealand must perform this function and it cannot be performed or facilitated in the USA by ANZ.

Your sending bank in Australia or New Zealand will need the following information to transfer funds to a US bank account:

Sort Code
Account number
Account name
SWIFT Code

Migrants to Australia and New Zealand requiring a personal banker, Please contact:

Greg Wray
Phone Phone: +1 212 801 9733
Email Email: greg.wray@anz.com