Contact us

Main address

ANZ London office
40 Bank Street
Canary Wharf
London E14 5EJ

Phone: +44 0203 229 2121

Please note ANZ does not provide any personal banking/transaction facilities in the United Kingdom and we do not have access to the relevant information systems to assist with account enquiries. For further assistance please contact :

Department Contact number Hours of operation Contact email

Moving to Australia Customer Concierge (for new account opening enquiries)

+44 (0) 80823 49871
+61 3 8699 6910
9:00am to 5:30pm and 9:00pm to 5:30am, Monday to Friday (Australian Eastern Time).
Online enquiry
General enquiries (Australia) +61 3 9683 9999 24 hours, 7 days  
Internet Banking and Phone Banking enquiries,
re-set password and technical problems (Australia)

+61 3 9683 8833

24 hours, 7 days
 
Lost or stolen credit cards (Australia) +61 3 8699 6955 24 hours, 7 days  

Moving to New Zealand New Residents team (for new account opening enquiries)

+64 9 634 5940
8.30am to 5.00pm,
Monday to Friday
(New Zealand time)

movetonz@anz.com

General Enquiries (New Zealand)

+64 4 470 3142
6am to 12 midnight,
7 days