What is ANZ Internet Banking?

ANZ Internet Banking is an application with security features that enables customers to access their ANZ accounts anywhere in the world, via the Internet. You can do your banking from the convenience of your home or office without visiting a branch or ATM.

Using ANZ Internet Banking you can:

  • view your linked ANZ account balances and transaction history
  • transfer funds between your linked ANZ accounts
  • schedule (recurring) or future dated payments
  • request
    • Local Transfers 
    • International Transfers
    • Drafts in local or foreign currency
  • view foreign exchange rates
  • pay bills – to billers who are registered with ANZ.

Businesses can also:

  • maintain employee payroll lists
  • make payroll payments
  • upload Diskpay files if there is a current Diskpay agreement in place with ANZ.
How do I register for ANZ Internet Banking?

To register for ANZ Internet Banking you must be an ANZ customer.  You can apply for an ANZ account by visiting an ANZ branch to complete an application.

To register for ANZ Internet Banking access, please follow these instructions:

  1. Download the ANZ Internet Banking – Business or Personal Registration form, or visit any ANZ branch and complete the registration form.
  2. Submit the form to an ANZ branch.
  3. Our staff will verify your identity and register you for ANZ Internet Banking.
  4. Within five to ten days you'll receive a Welcome letter advising you to contact the ANZ Internet Banking Support Centre to receive your temporary password.
  5. Log on to ANZ Internet Banking and change your password.

You're now ready to use the features and benefits of ANZ Internet Banking.

Do I need any software or hardware to use ANZ Internet Banking?

For the best ANZ Internet Banking experience we recommend and support the following browsers and operating systems:

Windows XP

  • Internet Explorer (IE) 6.0
  • Mozilla Firefox 2.0
  • Jaws 9.0 in combination with IE 6.0 (screen reader software)

Windows Vista

  • Internet Explorer (IE) 6.0 or 7.0
  • Mozilla Firefox 2.0

MacOS X 10.5

  • Safari 3.0

ANZ Internet Banking may not operate or operate correctly when using other combinations.

For more information about how you protect your banking information, visit Protect your banking.

Can I use ANZ Internet Banking for my ANZ business accounts as well as my ANZ personal accounts?

Yes. 

Using separate User IDs you can access either your ANZ personal or business accounts. 

User IDs are provided to you by ANZ when your application for ANZ Internet Banking is approved. 

If you require access to both your ANZ personal and business accounts, you need to complete both the ANZ Internet Banking Personal and Business Registration forms.  

Can I open a new ANZ account or close an ANZ account via ANZ Internet Banking?

No. 

Due to security reasons you cannot open or close an ANZ account on ANZ Internet Banking, but you can open a new ANZ account or close an existing ANZ account at your local ANZ branch. Contact the ANZ Internet Banking Support Centre for more information or for the location of your nearest ANZ branch.

How can I add or change the ANZ accounts I want to be linked to via ANZ Internet Banking?
You need to complete an ANZ Internet Banking Maintenance form and submit it to your local ANZ branch. Forms are available online or at your local ANZ branch.
Can I view my ANZ Term Deposit accounts via ANZ Internet Banking?

Yes. 

If you nominate these accounts to be linked to ANZ Internet Banking on the ANZ Internet Banking Registration form, you will be able to view the current balance of these accounts on ANZ Internet Banking.

Can I view my ANZ Loan accounts via ANZ Internet Banking?

Yes. 

If you nominate these accounts to be linked to ANZ Internet Banking on the ANZ Internet Banking Registration form, you will be able to view the current balance of these accounts on ANZ Internet Banking. You will also be able to transfer money to your ANZ loan account, and view the last 20 transactions.

Can I pay my bills via ANZ Internet Banking?

Yes. 

You can pay your bills to any ANZ registered billers. You can make an immediate payment or a future-dated payment (but not a recurring payment) on ANZ Internet Banking.