My Password isn't working

What is my User ID?

How do I register?

Forgotten your password

If you have forgotten your password or User ID, please call ANZ Internet Banking Customer Service, 8:00 am-5:00 pm, Monday to Friday, excluding public holidays, on 330 6100.  International callers dial +670 330 6100 (international call rates may apply).

Once you have been identified by a Customer Service Officer, you will be provided with a temporary password to obtain access to the service. You will then be required to select your own unique password when you next log on to ANZ Internet Banking.

I’ve been logged off or can’t log on

If you are still having difficulties, please call ANZ Internet Banking Customer Service, 8:00 am-5:00 pm, Monday to Friday, excluding public holidays, on 330 6100 (call rates may apply for cell and payphones). International callers dial +670 330 6100 (international call rates may apply).