Is ANZ Internet Banking secure? What can I do to maximize security? |
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It is important to ANZ that your account information is protected, and as a result, a range of security measures are employed. These protection measures are to ensure that your password, account details and other sensitive information are not accessed by an unauthorized person. For more information about how you protect your banking information, visit Protect Your Banking. |
Can I allow other people to access my ANZ accounts using ANZ Internet Banking? |
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To protect your personal information and your money, you must not allow other people to access your personal ANZ accounts through ANZ Internet Banking using your User ID.
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Can I allow my employees to access my ANZ accounts using ANZ Internet Banking? |
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Business customers (i.e. the account holder is an entity), may authorise someone known to them, usually their employees, access to their ANZ Internet Banking linked accounts as an authorised user. The account holder must also nominate whether that person will be given 'value' or 'non value' access.
Call the ANZ Internet Banking Support Centre for more information. |
What happens if someone else discovers (or I think they have discovered) my password? |
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You should immediately:
Remember that passwords are case sensitive. We recommend that you input your password with the 'Caps Lock' off. ANZ Internet Banking passwords must:
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What do I do if I forget my password or User ID? |
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For assistance, call the ANZ Internet Banking Support Centre, Monday to Friday, excluding public holidays, (call rates may apply for mobile and payphones). International callers (international call rates may apply) please call +677 24900, 8am to 5pm Monday to Friday, excluding public holidays. Remember, you have three attempts to enter your ANZ Internet Banking password. If you forget your password, or enter the wrong one too many times your access will be disabled and you will need to call the ANZ Internet Banking Support Centre on 24900 to restore your access. |